{"id":2961468,"date":"2026-04-07T06:38:28","date_gmt":"2026-04-07T13:38:28","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&p=2961468"},"modified":"2026-04-07T06:38:28","modified_gmt":"2026-04-07T13:38:28","slug":"introducing-arcgis-admin-insights","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/introducing-arcgis-admin-insights","title":{"rendered":"Introducing ArcGIS Admin Insights: A Toolkit for ArcGIS Organization Management"},"author":407425,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[37501],"tags":[43671,42641,781040,781041],"industry":[],"product":[36551],"class_list":["post-2961468","blog","type-blog","status-publish","format-standard","hentry","category-administration","tag-administration","tag-arcgis-online","tag-organization-management","tag-user-and-content-mananagement","product-arcgis-online"],"acf":{"authors":[{"ID":358072,"user_firstname":"Stella","user_lastname":"Meserve","nickname":"Stella Meserve","user_nicename":"smeserve","display_name":"Stella Meserve","user_email":"smeserve@esri.com","user_url":"","user_registered":"2024-06-12 14:21:14","user_description":"Stella Meserve (she\/her) is a Solution Engineer at Esri supporting National Government on the Health and Sciences Team.\u00a0 With a degree in Data Science and Geography from The George Washington University, Stella loves where scripting, analytics, and data meet maps\u2014and turning that intersection into geospatial solutions.","user_avatar":""},{"ID":415638,"user_firstname":"Megan","user_lastname":"Sutor","nickname":"Megan Sutor","user_nicename":"msutoresri-com_esriinc-2","display_name":"Megan Sutor","user_email":"msutor@esri.com","user_url":"","user_registered":"2025-10-23 18:49:37","user_description":"Megan Sutor (she\/her) is a Solution Engineer at Esri supporting nonprofit and global organizations. Megan enjoys working with organizations at all stages of their GIS journey to use spatial tools to amplify their capacity and impact.","user_avatar":""},{"ID":407425,"user_firstname":"Luci","user_lastname":"Coleman","nickname":"Luci Coleman","user_nicename":"lcolemanesri-com_esriinc","display_name":"Luci Coleman","user_email":"LColeman@esri.com","user_url":"","user_registered":"2025-09-26 20:23:26","user_description":"Luci (she\/her) is a Senior Technical Consultant at Esri specializing in ArcGIS solution design, app configuration, and enterprise GIS governance. She works closely with organizations to design scalable, accessible, and well\u2011governed ArcGIS solutions, with a focus on observability, automation, and operational best practices.","user_avatar":""}],"short_description":"ArcGIS Admin Insights helps operationalize Web GIS governance by monitoring users, content, and groups over time.","flexible_content":[{"acf_fc_layout":"content","content":"

ArcGIS organization management, whether in ArcGIS Online or ArcGIS Enterprise, means juggling many moving parts. Users, licenses, content, groups, and credits change constantly, and keeping everything aligned requires more than one-time setup or occasional cleanup. Many organizations invest time defining Web GIS governance policies, but they often struggle to put those policies into practice. Without regular visibility into how people actually use the organization, even a well\u2011intentioned ArcGIS environment can quickly become unstructured and difficult to manage.<\/p>\n

To help close that gap, we created ArcGIS Admin Insights<\/strong>, a toolkit designed to support Web GIS governance in ArcGIS Online through regular monitoring and visibility. Built using ArcGIS Notebooks and ArcGIS Dashboards, the toolkit surfaces actionable insights about an organization\u2019s users, content, and groups. These insights help administrators understand whether governance policies are being followed and where intervention may be needed. By providing ongoing visibility into organizational health and usage, the toolkit supports the Observability<\/a> pillar from Esri\u2019s Architecture Center<\/a>.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":2961470,"id":2961470,"title":"home-arcgis-admin-insights","filename":"home-arcgis-admin-insights.png","filesize":1334080,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/introducing-arcgis-admin-insights\/home-arcgis-admin-insights","alt":"ArcGIS Admin Insights home screen showing summary cards for total users, total items, and total groups within an ArcGIS organization.","author":"407425","description":"Screenshot of the ArcGIS Admin Insights home page. The interface displays three prominent summary cards showing total users, total items, and total groups in the organization, each linking to more detailed insights. A navigation bar across the top allows switching between Users and Licenses, Content, and Groups views. The background features a stylized dark map graphic, emphasizing a centralized, high\u2011level view of organizational health.","caption":"ArcGIS Admin Insights home page.","name":"home-arcgis-admin-insights","status":"inherit","uploaded_to":2961468,"date":"2026-03-27 21:41:07","modified":"2026-03-30 21:00:50","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1690,"height":913,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights.png","medium-width":464,"medium-height":251,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights.png","medium_large-width":768,"medium_large-height":415,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights.png","large-width":1690,"large-height":913,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights-1536x830.png","1536x1536-width":1536,"1536x1536-height":830,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights.png","2048x2048-width":1690,"2048x2048-height":913,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights-826x446.png","card_image-width":826,"card_image-height":446,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights.png","wide_image-width":1690,"wide_image-height":913}},"image_position":"right","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

What the Toolkit Provides<\/strong><\/h2>\n

ArcGIS Admin Insights leverages the ArcGIS API for Python to power a set of dashboards that surface insights across three key areas of ArcGIS organization management: users and licenses, content, and groups. Together, these dashboards help administrators understand how their organization is being used day to day, not just how it was configured.<\/p>\n

The toolkit complements the new Credits Dashboard (beta)<\/a> available in ArcGIS Online, giving administrators a more complete picture of organizational activity and resource usage. Some of you may also recognize this pattern from the earlier blog Managing ArcGIS Online content with ArcGIS Dashboards and ArcGIS Notebooks<\/a>. ArcGIS Admin Insights builds on that foundation by expanding the approach beyond content to support broader organizational monitoring and ongoing observability.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":2961619,"id":2961619,"title":"combined-arcgis-admin-insights","filename":"combined-arcgis-admin-insights-2.png","filesize":294818,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/introducing-arcgis-admin-insights\/combined-arcgis-admin-insights-3","alt":"Screenshot of three ArcGIS Admin Insights dashboards showing Users and Licenses, Content, and Groups.","author":"407425","description":"A composite screenshot of three ArcGIS Admin Insights dashboards stacked vertically. The Users and Licenses dashboard shows counts of total users and administrators, average items owned, login activity over time, and license usage by type, alongside a list of individual users. The Content dashboard summarizes total items, authorship, sharing levels, storage use, and most-used content types with charts and item lists. The Groups dashboard highlights total groups, group types, membership distribution, and activity using donut charts, bar charts, and group detail panels. All dashboards use a dark blue interface with filters on the left and summary statistics across the top.","caption":"Three embedded dashboards display summary metrics, charts, and lists of users, content, and groups.","name":"combined-arcgis-admin-insights-3","status":"inherit","uploaded_to":2961468,"date":"2026-03-31 13:17:25","modified":"2026-03-31 13:17:54","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":622,"height":1039,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","medium-width":156,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","medium_large-width":622,"medium_large-height":1039,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","large-width":622,"large-height":1039,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","1536x1536-width":622,"1536x1536-height":1039,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","2048x2048-width":622,"2048x2048-height":1039,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2-278x465.png","card_image-width":278,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/combined-arcgis-admin-insights-2.png","wide_image-width":622,"wide_image-height":1039}},"image_position":"right","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

Users & Licenses: <\/strong>The Users and Licenses dashboard provides visibility into how an ArcGIS organization\u2019s users are structured and how they are being used over time. You can use this dashboard to identify inactive or underutilized accounts, validate that licenses are assigned efficiently, and spot trends that may signal the need to adjust onboarding processes, licensing strategy, or user management policies.<\/p>\n

Content: <\/strong>The Content dashboard helps you understand what content exists across the organization and how it is being used. It highlights stale or unused items, supports validation of sharing and metadata standards, and tracks the growth of non\u2011authoritative content. You can also monitor high\u2011impact items (publicly shared, highly viewed, or large content), and explore upstream and downstream content dependencies.
\n<\/strong><\/p>\n

Groups: <\/strong>The Groups dashboard provides insight into how groups are being used to organize content and manage access across the organization. It helps identify groups that support critical sharing workflows, surface unused or low\u2011value groups (such as empty or single\u2011member groups), and validate that group sharing settings align with organizational access and collaboration policies.<\/p>\n"},{"acf_fc_layout":"content","content":"

How It Works<\/strong><\/h2>\n

ArcGIS Admin Insights brings these dashboards together using an ArcGIS Experience Builder app, which serves as a single storefront for exploring users, content, and groups in one place.<\/p>\n

Each dashboard is powered by a shared hosted feature service that maintains an inventory of users, content items, and groups. This feature service is updated by a notebook that uses the ArcGIS API for Python to collect details about each user, content item, and group in your organization. You can schedule this notebook to run regularly to keep the dashboards up to date.<\/p>\n

The toolkit was built using ArcGIS Online, but the same approach can be adapted for deployment in ArcGIS Enterprise with minimal changes.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":2961558,"id":2961558,"title":"arcgis-admin-insights-small","filename":"arcgis-admin-insights-small.png","filesize":27703,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/introducing-arcgis-admin-insights\/arcgis-admin-insights-small","alt":"Diagram showing the ArcGIS Admin Insights architecture, where an ArcGIS Notebook inventories organizational data into a hosted feature service that feeds ArcGIS Dashboards built with ArcGIS Experience Builder.","author":"407425","description":"This diagram illustrates the architecture of ArcGIS Admin Insights. An ArcGIS Notebook performs inventory and analysis of an ArcGIS organization, writing results to a hosted feature service data table. The data is then used by ArcGIS Dashboards and an ArcGIS Experience Builder application to provide insights into users, content, and groups. Arrows indicate the bottom\u2011up flow of data from the notebook to the dashboards.","caption":"ArcGIS Admin Insights content architecture.","name":"arcgis-admin-insights-small","status":"inherit","uploaded_to":2961468,"date":"2026-03-30 13:41:34","modified":"2026-03-30 21:07:05","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":384,"height":321,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","medium-width":312,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","medium_large-width":384,"medium_large-height":321,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","large-width":384,"large-height":321,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","1536x1536-width":384,"1536x1536-height":321,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","2048x2048-width":384,"2048x2048-height":321,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","card_image-width":384,"card_image-height":321,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-small.png","wide_image-width":384,"wide_image-height":321}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

Getting Started<\/strong><\/h2>\n

Here’s the basic workflow to set up ArcGIS Admin Insights in your organization:<\/p>\n

    \n
  1. Access the initialization notebook at ArcGIS Admin Insights – Initialization Notebook<\/a>. If not already, log in to your organization in order to open the notebook.<\/li>\n
  2. With the initialization notebook now open, choose the Save As<\/em> option to store it as an item in your organization.<\/li>\n
  3. Run all cells in your copy of the initialization notebook<\/li>\n
  4. Once complete, take note of the CLONED ITEMS SUMMARY<\/code> that is returned after the last cell. This lists the five new items created in your content. You will input the item ID of the data table in step 9 below.<\/li>\n
  5. You should now see five new items in your content:<\/li>\n<\/ol>\n"},{"acf_fc_layout":"image","image":{"ID":2961594,"id":2961594,"title":"arcgis-admin-insights-content-items","filename":"arcgis-admin-insights-content-items-1.png","filesize":18011,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/introducing-arcgis-admin-insights\/arcgis-admin-insights-content-items-2","alt":"List of ArcGIS Admin Insights items created in an ArcGIS organization, including a web experience, three dashboards for content, groups, and users and licensing, and a hosted data table.","author":"407425","description":"Screenshot of an ArcGIS organization\u2019s Content page displaying the ArcGIS Admin Insights items. The list includes a web experience, three dashboards focused on content, groups, and users and licensing, and a hosted feature service data table. Item types are shown on the right, indicating how each component contributes to the overall Admin Insights solution.","caption":"ArcGIS Admin Insights content items created after running the initialization notebook.","name":"arcgis-admin-insights-content-items-2","status":"inherit","uploaded_to":2961468,"date":"2026-03-30 20:32:30","modified":"2026-03-30 20:39:56","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":553,"height":237,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","medium-width":464,"medium-height":199,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","medium_large-width":553,"medium_large-height":237,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","large-width":553,"large-height":237,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","1536x1536-width":553,"1536x1536-height":237,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","2048x2048-width":553,"2048x2048-height":237,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","card_image-width":553,"card_image-height":237,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/arcgis-admin-insights-content-items-1.png","wide_image-width":553,"wide_image-height":237}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"
      \n
    1. If you access the dashboards at this point, they will be empty! This is expected behavior. You need to create a copy of the inventorying notebook to populate the underlying data table.<\/li>\n
    2. Access the inventorying notebook at ArcGIS Admin Insights – Organization Inventory Notebook<\/a>. If not already, login to your organization in order to open the notebook.<\/li>\n
    3. With the inventorying notebook now open, choose the Save As<\/em> option to store it as an item in your organization.<\/li>\n
    4. Open your copy of the inventorying notebook and update the fs_id<\/code> variable to the new data table item id generated when you ran the initialization notebook in step 4 above.<\/li>\n
    5. Run all cells in your copy of the inventorying notebook.<\/li>\n
    6. The underlying data table should now be updated, and the ArcGIS Admin Insights app loads as expected! You can consider scheduling <\/a>the inventorying notebook to run weekly to observe your organization closely.<\/li>\n<\/ol>\n"},{"acf_fc_layout":"content","content":"

      Road Ahead<\/strong><\/h2>\n

      Good governance is an ongoing practice. We hope this toolkit gives your team a practical foundation for observing and managing your ArcGIS organization with confidence.<\/p>\n

      Work on ArcGIS Admin Insights is ongoing. A few planned updates include easier deployment in ArcGIS Enterprise organizations, support for monitoring multiple organizations, and additional flagging.\u00a0This is a living toolkit, so keep an eye out for updates. And feel free to drop a comment or question below. We\u2019d love to hear your feedback!<\/p>\n"}],"related_articles":"","show_article_image":true,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2026\/03\/home-arcgis-admin-insights-card.png","wide_image":false},"yoast_head":"\nToolkit for ArcGIS Organization Management<\/title>\n<meta name=\"description\" content=\"ArcGIS Admin Insights helps operationalize Web GIS governance by monitoring users, content, and groups over time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/introducing-arcgis-admin-insights\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing ArcGIS Admin Insights: A Toolkit for ArcGIS Organization Management\" \/>\n<meta property=\"og:description\" content=\"ArcGIS 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