{"id":73401,"date":"2016-08-30T09:45:30","date_gmt":"2016-08-30T09:45:30","guid":{"rendered":"http:\/\/www.esri.com\/arcgis-blog\/products\/product\/uncategorized\/cooling-centers-for-customers\/"},"modified":"2018-04-11T22:19:27","modified_gmt":"2018-04-11T22:19:27","slug":"cooling-centers-for-customers","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-solutions\/electric-gas\/cooling-centers-for-customers","title":{"rendered":"Cooling Centers for Customers"},"author":6681,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[25741,22841,25841,23051],"tags":[25751,25761,29961,23081,23101,27731],"industry":[],"product":[42661,36631],"class_list":["post-73401","blog","type-blog","status-publish","format-standard","hentry","category-electric-gas","category-local-government","category-telecommunications","category-water","tag-arcgis-for-electric","tag-arcgis-for-gas","tag-telecom","tag-utilities","tag-water-utilities","tag-widgets","product-arcgis-solutions","product-web-appbuilder"],"acf":{"short_description":"Summer season is a trying time for electric utilities.\u00a0 Electric utilities have to deal with rolling blackouts and transformer loads as ...","flexible_content":[{"acf_fc_layout":"content","content":"

\"\"<\/a>Summer season is a trying time for electric utilities.\u00a0 Electric utilities have to deal with rolling blackouts and transformer loads as the grid gets stressed. \u00a0Utilities have programs to handle these load demands.\u00a0 There\u2019s marketing campaigns to get customers to curb electrical usage during the peak hours of high demand.\u00a0 There\u2019s incentive programs customers can sign up for to have the local utility control their high consumption electrical components.<\/p>\n

With these programs in place, utilities still want their customers to remain cool and comfortable during the summer months. For many possible reasons, there are usually areas serviced by the utility where keeping cool is a real challenge. Health concerns during excessive heat is one of the biggest challenges.\u00a0 Once again, utilities along with the local regulatory agencies have a solution for this, they open up Cooling Center\/Stations.\u00a0 These are usually libraries, fire stations, and community centers that stay open beyond normal operating hours.\u00a0 The ideas is that families can take shelter in these air conditioned facilities during the hottest times of the day.<\/p>\n

Most utilities provide a list of these cooling centers for their customers on their website.\u00a0 For example, here is a list of centers for Naperville, IL. and the surrounding area (https:\/\/www.dupageco.org\/Cooling<\/strong>Sites\/<\/a>). With the power of GIS, this data can be geo-enable so that, it can be insightful and discoverable.\u00a0 Using ArcGIS Online, this list can be transformed into a full-fledged engaging app.\u00a0 Now families can quickly identify the closest cooling center and available services.\u00a0 Salt Lake County in Utah did just that and created a very nice cooling center app.\u00a0 Read the article here (http:\/\/www.esri.com\/esri-news\/arcwatch\/0616\/chilling-with-arcgis-online<\/a>).<\/p>\n

One thing the article did not share is how to create the app.\u00a0 Here are the few steps to set up a similar cooling center app.<\/p>\n

The first thing you need to do is create a data schema to house all the cooling center locations.\u00a0 Traditionally this has been done in ArcGIS Desktop and then published up to ArcGIS Online.\u00a0 You\u2019re going to do something a little different that does not require you to use ArcGIS Desktop or having to publish any service.\u00a0 There are organizations that have published cooling centers for their customers so you just need to clone one of their schemas.\u00a0 For this example, you can use Cal EOS\u2019 State Wide Cooling Center feature service as the basis for your data schema.\u00a0 There\u2019s attributes for address, contact, hours of operation, and capacity (http:\/\/caloes-msstg.esri.com\/arcgis\/rest\/services\/Active_Incident_Heat\/Statewide_Cooling_Centers\/FeatureServer\/0<\/a>).<\/p>\n

To get started, log into your ArcGIS Online Organization account.\u00a0 Once logged in, go to \u201cMy Content\u201d.\u00a0 In the drop down menu under \u201cCreate\u201d, select \u201cFeature Layer\u201d.\u00a0 You will see a dialog box appear.\u00a0 This lets you create a new feature layer based on an existing template.\u00a0 Select the third tab, \u201cFrom URL\u201d.\u00a0 Here, copy and paste in the Cal EOS link above.\u00a0 Your dialog should look like the following.<\/p>\n

\"\"<\/a><\/p>\n

Once you press \u201cNext\u201d, you will see a list of feature layers in this service.\u00a0 It should look like below.<\/p>\n

\"\"<\/a><\/p>\n

Press \u201cNext\u201d and you can define the extent of the data if you wish.\u00a0 Press \u201cNext\u201d once more and it will bring you to a screen to fill out the name and description of this new feature layer.\u00a0 Name it \u201cCooling Centers\u201d, then click \u201cFinish\u201d.\u00a0 You should see the newly created feature layer in your list of items under \u201cMy Content\u201d.<\/p>\n

You can now add the layer to a map and start creating the cooling center features.\u00a0 This article assumes you know how to create a web map, add layers to it, and add\/edit data.\u00a0 If you need a refresher for these steps, please read the ArcGIS online help guides (https:\/\/doc.arcgis.com\/en\/arcgis-online\/use-maps\/edit-features.htm<\/a>).\u00a0\u00a0 Also note, since the list of cooling centers for Naperville and surrounding areas is in PDF, you will need to manually locate and digitize the points.\u00a0 You can use the search bar to help you locate the addresses.<\/p>\n

Below is a screen shot of a few of the cooling centers located on the map.<\/p>\n

\"\"<\/a><\/p>\n

At this point, the data and map has been created.\u00a0 Now, you will use this map to create the actual public facing app for your customers.\u00a0 In the article for Salt Lake County, they used the Local Perspective template (http:\/\/www.arcgis.com\/home\/item.html?id=6e02b538bea841ed858ef9f52709b655<\/a>) to share this information.\u00a0 That is a very good and focused application.\u00a0 But, in this case, you will use ArcGIS Web AppBuilder instead.\u00a0 The main reasoning for using ArcGIS Web AppBuilder is because it is widget based with new widgets added constantly.\u00a0 In the future, if there is a widget that would enhance the experience for the customers, you can add the widget into the existing application without any interruption to your customers.<\/p>\n

To get started, under \u201cMy Content\u201d, under the \u201cCreate\u201d menu, select \u201cApp\u201d, then \u201cusing Web AppBuilder\u201d.\u00a0\u00a0 When a dialog appears, give the app a name and some tags.\u00a0 You will now be brought to the ArcGIS Web AppBuilder configuration screen.\u00a0 Making an app is done in three simple steps.<\/p>\n

First step is to define the layout.\u00a0 There\u2019s 8 layouts and wide variety of colors.\u00a0 Choose your preference.<\/p>\n

The second step is to pick a web map.\u00a0 In the top bar in the left panel, click on the \u201cMap\u201d tab.\u00a0 Click on the button \u201cChoose Web Map\u201d and select the cooling centers web map you previously created.<\/p>\n

The third and final step is the most involved.\u00a0 Click on the \u201cWidget\u201d tab.\u00a0 Click the section where it states \u201cSet the widgets in this controller\u201d, then click the plus sign \u201c+\u201d in the resulting panel.\u00a0 Once you do this, you will be presented with a dialog full of widgets.\u00a0 The one you want to choose is the \u201cNear Me\u201d widget.\u00a0 This widget performs a similar action as the Local Perspective template.\u00a0 It buffers an address or a point clicked on the map and returns all the features in that buffer sorted by distance away.\u00a0 Read more about the widget here https:\/\/doc.arcgis.com\/en\/web-appbuilder\/create-apps\/widget-near-me.htm<\/a>.<\/p>\n

\"\"<\/a><\/p>\n

You will now be presented with the configuration panel for the Near Me widget.\u00a0 Most of the items can be left on the default. \u00a0Change the title of the widget from \u201cNear Me\u201d to \u201cCooling Center Locator\u201d. Next, you want to set the \u201cSelect search layer(s)\u201d parameter.\u00a0 Click the \u201cset\u201d button and choose the cooling centers feature layer.\u00a0 Your configuration screen should look like the following.<\/p>\n

\"\"<\/a><\/p>\n

Press \u201cOK\u201d.\u00a0 The last thing you want to do is to have this widget open when the application launches.\u00a0 This way your customers can start using the widget as soon as possible without an additional click.\u00a0 In left side panel, hover over the Cooling Center Locator widget.\u00a0 Click the small circle on the bottom left corner.<\/p>\n

\"\"<\/a><\/p>\n

You are all set now. \u00a0In the left side panel, click the \u201cSave\u201d link to save the application.\u00a0 You are now ready to launch the application.\u00a0 In the left side panel, click the \u201cLaunch\u201d link.\u00a0 When the application launches, it should look similar to the image below.<\/p>\n

\"\"<\/a><\/p>\n

Finally, to test that the application works, type in an address, in our sample for Naperville, use \u201c123 N Ewing St, Naperville, Illinois, 60540\u201d into the widget\u2019s search bar.\u00a0 You should see a pin drop on the map for the address location.\u00a0 You should also see a list of available cooling centers in the widget\u2019s panel.\u00a0 Click on the \u201cPublic Library\u201d result.\u00a0 You should see more information about this cooling center.<\/p>\n

\"\"<\/a><\/p>\n

You app is ready and tested.\u00a0 You can now embed this application into your organization\u2019s customer service portal or storm center page.\u00a0 Within minutes you have stood up an application that provides valuable information to your customers without having to write a single line of code. Paired with other customer information or perhaps an outage map, these quick deployments can bring innovation and increase customer satisfaction within your organization. You can transform your centers to look like this.<\/p>\n

\"\"<\/a><\/p>\n

What more ideas on how ArcGIS can help empower your organization.\u00a0 Check out many of the solutions for Utilities as well as other industries at http:\/\/solutions.arcgis.com<\/a>. Let me know what you think of this solutions in the comments below.<\/p>\n"}],"authors":[{"ID":6681,"user_firstname":"Previn","user_lastname":"Wong","nickname":"pwong@esri.com","user_nicename":"pwong@esri.com","display_name":"Previn Wong","user_email":"pwong@esri.com","user_url":"","user_registered":"2018-03-02 00:18:39","user_description":"","user_avatar":""}],"related_articles":"","card_image":false,"wide_image":false},"yoast_head":"\nCooling Centers for Customers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-solutions\/electric-gas\/cooling-centers-for-customers\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cooling Centers for Customers\" \/>\n<meta property=\"og:url\" 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