{"id":962911,"date":"2020-08-12T15:03:34","date_gmt":"2020-08-12T22:03:34","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&p=962911"},"modified":"2021-06-28T15:26:04","modified_gmt":"2021-06-28T22:26:04","slug":"install-a-ssl-certificate-on-a-mobile-device","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device","title":{"rendered":"Learn How to Install a SSL Certificate for a Secured Portal on a mobile device"},"author":16391,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[23261],"tags":[626901,729401,26241,23711,730141],"industry":[],"product":[36711],"class_list":["post-962911","blog","type-blog","status-publish","format-standard","hentry","category-field-mobility","tag-arcgis-business-analyst","tag-arcgis-business-analyst-mobile","tag-ba-mobile","tag-mobile","tag-ssl-certificate","product-bus-analyst"],"acf":{"short_description":"Learn about how to install a SSL Certificate for a secured portal on mobile device, Android and iOS","flexible_content":[{"acf_fc_layout":"content","content":"

Logging in to development on-premise portal (within firewall) may be blocked by mobile OS due to self-signed root certificate used on portal. This issue requires\u00a0Root certificate\u00a0to be downloaded<\/strong><\/a> and installed on the device. This article contains steps on how to install the SSL certificate on both iOS and Android devices.<\/p>\n

Let us take an example Esri Site (within Firewall)\u00a0https:\/\/MyServer.esri.com\/portal\/<\/a>\u00a0and follow the steps below.<\/p>\n

Steps to install on an iOS 10+ Device<\/strong><\/p>\n

    \n
  1. Open a Safari mobile browser and navigate to https:\/\/MyServer.esri.com\/portal\/home\/<\/a><\/li>\n<\/ol>\n"},{"acf_fc_layout":"image","image":{"ID":963391,"id":963391,"title":"iOS1","filename":"iOS1.png","filesize":22743,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/ios1","alt":"Safari Browser","author":"16391","description":"","caption":"Safari Browser","name":"ios1","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:15:59","modified":"2020-08-03 18:16:14","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":477,"height":850,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","medium-width":146,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","medium_large-width":477,"medium_large-height":850,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","large-width":477,"large-height":850,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","1536x1536-width":477,"1536x1536-height":850,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","2048x2048-width":477,"2048x2048-height":850,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1-261x465.png","card_image-width":261,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS1.png","wide_image-width":477,"wide_image-height":850}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

    2. Download<\/strong><\/a> the SSL Certificate (For example, Esri Enterprise Root certificate) for this site, in the device.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963401,"id":963401,"title":"iOS2","filename":"iOS2.png","filesize":16850,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/ios2","alt":"email attachment","author":"16391","description":"","caption":"email attachment","name":"ios2","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:16:42","modified":"2020-08-03 18:16:59","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":478,"height":608,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","medium-width":205,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","medium_large-width":478,"medium_large-height":608,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","large-width":478,"large-height":608,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","1536x1536-width":478,"1536x1536-height":608,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","2048x2048-width":478,"2048x2048-height":608,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2-366x465.png","card_image-width":366,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS2.png","wide_image-width":478,"wide_image-height":608}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

    3. Tap on the certificate attached to download. Tap Install.<\/strong><\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963411,"id":963411,"title":"iOS3&4","filename":"iOS34.png","filesize":32484,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/ios34","alt":"Install Profile","author":"16391","description":"","caption":"Install Profile","name":"ios34","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:17:31","modified":"2020-08-03 18:17:46","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":704,"height":421,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","medium-width":436,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","medium_large-width":704,"medium_large-height":421,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","large-width":704,"large-height":421,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","1536x1536-width":704,"1536x1536-height":421,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","2048x2048-width":704,"2048x2048-height":421,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","card_image-width":704,"card_image-height":421,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS34.png","wide_image-width":704,"wide_image-height":421}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

      \n
    1. Go to\u00a0Settings<\/strong>\u00a0<\/strong>->\u00a0<\/strong>About<\/strong>\u00a0<\/strong>->\u00a0<\/strong>Certificate Trust Settings<\/strong>, enable Esri Enterprise Root certificate.<\/li>\n<\/ol>\n"},{"acf_fc_layout":"image","image":{"ID":963441,"id":963441,"title":"iOS5","filename":"iOS5.png","filesize":19254,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/ios5","alt":"Trust Settings","author":"16391","description":"","caption":"Trust Settings","name":"ios5","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:18:29","modified":"2020-08-03 18:19:17","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":480,"height":484,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","medium-width":259,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","medium_large-width":480,"medium_large-height":484,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","large-width":480,"large-height":484,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","1536x1536-width":480,"1536x1536-height":484,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","2048x2048-width":480,"2048x2048-height":484,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5-461x465.png","card_image-width":461,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS5.png","wide_image-width":480,"wide_image-height":484}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

      5. Now open the Safari mobile, navigate to https:\/\/MyServer.esri.com\/portal\/home\/<\/a> and you should now be able to access the site with no issues.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963451,"id":963451,"title":"iOS6","filename":"iOS6.png","filesize":32727,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/ios6","alt":"Portal in a browser after installing the certificate","author":"16391","description":"","caption":"Portal in a browser after installing the certificate","name":"ios6","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:19:35","modified":"2020-08-03 18:20:00","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":481,"height":524,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","medium-width":240,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","medium_large-width":481,"medium_large-height":524,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","large-width":481,"large-height":524,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","1536x1536-width":481,"1536x1536-height":524,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","2048x2048-width":481,"2048x2048-height":524,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6-427x465.png","card_image-width":427,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/iOS6.png","wide_image-width":481,"wide_image-height":524}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

      Steps to install on an Android 8+ device<\/h2>\n
        \n
      1. Download<\/strong><\/a> the SSL Certificate (For Example, Esri Enterprise Root certificate) on the android device.<\/li>\n<\/ol>\n"},{"acf_fc_layout":"image","image":{"ID":963461,"id":963461,"title":"A1","filename":"A1-1.png","filesize":13417,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/a1-3","alt":"email attachment","author":"16391","description":"","caption":"email attachment","name":"a1-3","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:20:16","modified":"2020-08-03 18:20:32","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":478,"height":593,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","medium-width":210,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","medium_large-width":478,"medium_large-height":593,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","large-width":478,"large-height":593,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","1536x1536-width":478,"1536x1536-height":593,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","2048x2048-width":478,"2048x2048-height":593,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1-375x465.png","card_image-width":375,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A1-1.png","wide_image-width":478,"wide_image-height":593}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

        2. Tap on the certificate attached. Name the certificate appropriately. Click OK<\/strong><\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963171,"id":963171,"title":"A2","filename":"A2.png","filesize":98715,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/a2-2","alt":"name the certificate","author":"16391","description":"","caption":"name the certificate","name":"a2-2","status":"inherit","uploaded_to":962911,"date":"2020-08-03 17:49:01","modified":"2020-08-03 17:49:15","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1080,"height":1920,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2.png","medium-width":147,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2.png","medium_large-width":768,"medium_large-height":1365,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2.png","large-width":608,"large-height":1080,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2-864x1536.png","1536x1536-width":864,"1536x1536-height":1536,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2.png","2048x2048-width":1080,"2048x2048-height":1920,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2-262x465.png","card_image-width":262,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A2-608x1080.png","wide_image-width":608,"wide_image-height":1080}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

        3. Android will require you to lock the device. If you do not have one set up already, you will have to do it now.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963471,"id":963471,"title":"A3","filename":"A3-1.png","filesize":18923,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/a3-3","alt":"Lock Screen Pin","author":"16391","description":"","caption":"Lock Screen Pin","name":"a3-3","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:21:01","modified":"2020-08-03 18:21:24","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":480,"height":633,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","medium-width":198,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","medium_large-width":480,"medium_large-height":633,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","large-width":480,"large-height":633,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","1536x1536-width":480,"1536x1536-height":633,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","2048x2048-width":480,"2048x2048-height":633,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1-353x465.png","card_image-width":353,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A3-1.png","wide_image-width":480,"wide_image-height":633}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

        4. Go to\u00a0Settings<\/strong>\u00a0<\/strong>->\u00a0<\/strong>Security & Location<\/strong>\u00a0<\/strong>->\u00a0<\/strong>Encryption & credentials<\/strong>\u00a0<\/strong>->\u00a0<\/strong>User credentials<\/strong>\u00a0and verify that the certificate is installed.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963491,"id":963491,"title":"A4","filename":"A4-1.png","filesize":39598,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/a4-2","alt":"User Credentials","author":"16391","description":"","caption":"User Credentials","name":"a4-2","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:21:52","modified":"2020-08-03 18:22:34","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1080,"height":1920,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1.png","medium-width":147,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1.png","medium_large-width":768,"medium_large-height":1365,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1.png","large-width":608,"large-height":1080,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1-864x1536.png","1536x1536-width":864,"1536x1536-height":1536,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1.png","2048x2048-width":1080,"2048x2048-height":1920,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1-262x465.png","card_image-width":262,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A4-1-608x1080.png","wide_image-width":608,"wide_image-height":1080}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

        5. Open Chrome<\/strong>, navigate to https:\/\/MyServer.esri.com\/portal\/home\/<\/a>\u00a0and you should now be able to access the site with no issues.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":963511,"id":963511,"title":"A5","filename":"A5-1.png","filesize":40723,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/bus-analyst\/field-mobility\/install-a-ssl-certificate-on-a-mobile-device\/a5-2","alt":"Chrome browser after installing certificate","author":"16391","description":"","caption":"Chrome browser after installing certificate","name":"a5-2","status":"inherit","uploaded_to":962911,"date":"2020-08-03 18:22:53","modified":"2020-08-03 18:23:21","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":477,"height":579,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","medium-width":215,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","medium_large-width":477,"medium_large-height":579,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","large-width":477,"large-height":579,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","1536x1536-width":477,"1536x1536-height":579,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","2048x2048-width":477,"2048x2048-height":579,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1-383x465.png","card_image-width":383,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/A5-1.png","wide_image-width":477,"wide_image-height":579}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

        Related Article <\/b><\/h2>\n

        Learn How to Download a SSL Certificate for a Secured Portal<\/a><\/p>\n

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