{"id":989862,"date":"2021-06-23T08:25:25","date_gmt":"2021-06-23T15:25:25","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&#038;p=989862"},"modified":"2021-06-23T08:24:14","modified_gmt":"2021-06-23T15:24:14","slug":"esri-compatibility-testing-to-reduce-it-risks","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis\/administration\/esri-compatibility-testing-to-reduce-it-risks","title":{"rendered":"Esri compatibility testing to reduce IT risks"},"author":5511,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[37501],"tags":[25891,756482,755812,39321,756492],"industry":[],"product":[421922],"class_list":["post-989862","blog","type-blog","status-publish","format-standard","hentry","category-administration","tag-arcgis","tag-compatibility","tag-esri-maintenance","tag-risk","tag-testing","product-arcgis"],"acf":{"short_description":"Learn how your IT organization can reduce risk to your mission through compatibility testing; a benefit of the Esri Maintenance Program.","flexible_content":[{"acf_fc_layout":"content","content":"<p><strong>Most of our users are aware that software testing occurs throughout Esri\u2019s development and release processes. One level of this testing that\u2019s especially important to GIS administrators and IT professionals is compatibility testing, which evaluates your software\u2019s compatibility with different environments. Esri performs forward and backward compatibility tests on operating systems, databases, browsers, and other system software (e.g. graphic drivers, web servers, mobile devices, etc).\u00a0\u00a0<\/strong><\/p>\n<p><strong>Esri&#8217;s compatibility testing reduces risk and saves time as you deploy Esri software. It is also a key benefit of the Esri Maintenance Program, which guarantees ArcGIS software compatibility by providing software updates that keep organizations current on leading-edge, tested ArcGIS technology. This blog post explains what compatibility testing is, how Esri approaches it, and how you can take advantage of it as an active user in the Esri Maintenance Program.\u00a0<\/strong><\/p>\n<h2>Overview<\/h2>\n<p><span data-contrast=\"auto\">For each new release of ArcGIS <\/span><span data-contrast=\"auto\">software, web apps, APIs, and developer SDKs<\/span><span data-contrast=\"auto\">,<\/span> <span data-contrast=\"auto\">there<\/span><span data-contrast=\"auto\">\u2019s <\/span><span data-contrast=\"auto\">a large amount of behind<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">the<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">scenes work that happens to make<\/span><span data-contrast=\"auto\"> sure<\/span><span data-contrast=\"auto\"> new versions <\/span><span data-contrast=\"auto\">perform<\/span><span data-contrast=\"auto\"> well on a wide variety of <\/span><span data-contrast=\"auto\">hardware, <\/span><span data-contrast=\"auto\">operating systems, browsers, <\/span><span data-contrast=\"auto\">databases, <\/span><span data-contrast=\"auto\">and <\/span><span data-contrast=\"auto\">more.<\/span> <span data-contrast=\"auto\">Accounting for <\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">hese <\/span><span data-contrast=\"auto\">variables <\/span><span data-contrast=\"auto\">helps us continue to <\/span><span data-contrast=\"auto\">provide <\/span><span data-contrast=\"auto\">a great software experience for you.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">What\u2019s more<\/span><span data-contrast=\"auto\">, this <\/span><span data-contrast=\"auto\">is not<\/span> <span data-contrast=\"auto\">just an <\/span><span data-contrast=\"auto\">initiative <\/span><span data-contrast=\"auto\">that <\/span><span data-contrast=\"auto\">happens during new software development. There are ongoing efforts to ensure that the software <\/span><span data-contrast=\"auto\">we have already <\/span><span data-contrast=\"auto\">released<\/span><span data-contrast=\"auto\">\u2014<\/span><span data-contrast=\"auto\">the software you\u2019re using today<\/span><span data-contrast=\"auto\">\u2014<\/span><span data-contrast=\"auto\">continues working well in <\/span><span data-contrast=\"auto\">our <\/span><span data-contrast=\"auto\">fast-paced <\/span><span data-contrast=\"auto\">tech <\/span><span data-contrast=\"auto\">environments years after <\/span><span data-contrast=\"auto\">it <\/span><span data-contrast=\"auto\">was first created. When a new update comes out for an operating system<\/span><span data-contrast=\"auto\"> or database<\/span><span data-contrast=\"auto\">, a new browser version is released, <\/span><span data-contrast=\"auto\">or <\/span><span data-contrast=\"auto\">new graphics drivers are made available, we want to make sure <\/span><span data-contrast=\"auto\">th<\/span><span data-contrast=\"auto\">at<\/span><span data-contrast=\"auto\"> ArcGIS Pro continues working, that ArcGIS Enterprise continues to connect to your database, that <\/span><span data-contrast=\"auto\">your <\/span><span data-contrast=\"auto\">new browser renders your complex 3D scene correctly, and that your new ruggedized Linux laptop runs that custom-build ArcGIS Runtime application just as well as previous<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">generation devices.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Today\u2019s IT environments change much more rapidly than those 10 years ago. <\/span><span data-contrast=\"auto\">Like<\/span><span data-contrast=\"auto\"> clockwork,<\/span><span data-contrast=\"auto\"> Windows 11 and<\/span><span data-contrast=\"auto\"> Windows Server 2022 are top of mind. Likewise, patches for Windows 10 and previous versions of Windows Server are typically expected on every second Tuesday of each month. <\/span><span data-contrast=\"auto\">Each<\/span><span data-contrast=\"auto\"> day can bring with it patches for your Linux servers. Even browsers update on a regular <\/span><span data-contrast=\"auto\">four-to-eight<\/span><span data-contrast=\"auto\">-week cycle with a myriad of continuous changes to the APIs that web apps rely on for advanced features.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Esri\u2019s commitment to you in this regard is codified in<\/span><span data-contrast=\"auto\"> the<\/span> <a href=\"http:\/\/downloads2.esri.com\/support\/TechArticles\/Product-Life-Cycle.pdf\"><span data-contrast=\"none\">Product Lifecycle Policy<\/span><\/a><span data-contrast=\"auto\"> and<\/span> <span data-contrast=\"auto\">is a big part of the value of <\/span><span data-contrast=\"auto\">being <\/span><span data-contrast=\"auto\">a<\/span> <span data-contrast=\"auto\">member <\/span><span data-contrast=\"auto\">of the ArcGIS <\/span><span data-contrast=\"auto\">user <\/span><span data-contrast=\"auto\">community.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Compatibility <\/span><span data-contrast=\"auto\">testing <\/span><span data-contrast=\"auto\">evaluates Esri\u2019s software compatibility within different environments<\/span><span data-contrast=\"auto\"> including<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Operating systems (Windows 11, Windows 10, Windows Server, Linux, iOS, and Android)<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Databases (SQL Server, Oracle, PostgreSQL, <\/span><span data-contrast=\"auto\">e<\/span><span data-contrast=\"auto\">tc<\/span><span data-contrast=\"auto\">)<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Browsers (Chrome, Firefox, Edge, Safari)<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">System software (<\/span><span data-contrast=\"auto\">Graphics <\/span><span data-contrast=\"auto\">d<\/span><span data-contrast=\"auto\">rivers<\/span><span data-contrast=\"auto\">: <\/span><span data-contrast=\"auto\">nVidia<\/span><span data-contrast=\"auto\">, AMD<\/span><span data-contrast=\"auto\">, Intel<\/span><span data-contrast=\"auto\">, webservers, mobile <\/span><span data-contrast=\"auto\">devices,<\/span> <span data-contrast=\"auto\">etc<\/span><span data-contrast=\"auto\">)<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Having clear definitions of compatibility is important to us because we know that it<\/span><span data-contrast=\"auto\">\u2019<\/span><span data-contrast=\"auto\">s important to <\/span><span data-contrast=\"auto\">you<\/span><span data-contrast=\"auto\">r work<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\"> Th<\/span><span data-contrast=\"auto\">ose definitions come through in<\/span><span data-contrast=\"auto\"> our system requirements <\/span><span data-contrast=\"auto\">such as the ones for <\/span><a href=\"https:\/\/enterprise.arcgis.com\/en\/system-requirements\/latest\/windows\/arcgis-enterprise-overall-system-requirements.htm\"><span data-contrast=\"none\">ArcGIS Enterprise<\/span><\/a><span data-contrast=\"auto\"> and <\/span><a href=\"https:\/\/pro.arcgis.com\/en\/pro-app\/get-started\/arcgis-pro-system-requirements.htm\"><span data-contrast=\"none\">ArcGIS Pro<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We also know that many of you run environments with mixed versions of ArcGIS software such as ArcGIS Desktop 10.6.1, ArcGIS Pro 2.8, and ArcGIS Enterprise 10.7.1 and many other combinations.<\/span><span data-contrast=\"auto\"> This is where we <\/span><span data-contrast=\"auto\">do <\/span><span data-contrast=\"auto\">the <\/span><span data-contrast=\"auto\">work to ensure forward and backward compatibility between different versions of ArcGIS software.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As part of the Esri Maintenance Program, users can always be assured of staying current on the latest innovations<\/span><span data-contrast=\"auto\">\u2014<\/span><span data-contrast=\"auto\">and included in this is the <\/span><span data-contrast=\"auto\">peace of mind that Esri is doing compatibility testing to ensure <\/span><span data-contrast=\"auto\">our <\/span><span data-contrast=\"auto\">products are working as planned<\/span><span data-contrast=\"auto\"> in your environment<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">These efforts will ultimately reduce risk in your<\/span><span data-contrast=\"auto\"> software<\/span> <span data-contrast=\"auto\">implementation<\/span><span data-contrast=\"auto\"> and save time<\/span><span data-contrast=\"auto\"> for your GIS <\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">dministrators and IT <\/span><span data-contrast=\"auto\">p<\/span><span data-contrast=\"auto\">rofessionals.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<h2><strong>Compatibility Testing Q &amp; A<br \/>\n<\/strong><\/h2>\n<p><strong>Q:<\/strong> <strong>What is compatibility testing and why is it important?<\/strong><br \/>\n<strong>A: <\/strong><span data-contrast=\"auto\">Third<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">party c<\/span><span data-contrast=\"auto\">ompatibility testing is <\/span><span data-contrast=\"auto\">the <\/span><span data-contrast=\"auto\">work involved<\/span> <span data-contrast=\"auto\">to <\/span><span data-contrast=\"auto\">ensure <\/span><span data-contrast=\"auto\">that <\/span><span data-contrast=\"auto\">ArcGIS <\/span><span data-contrast=\"auto\">software <\/span><span data-contrast=\"auto\">is capable of running<\/span><span data-contrast=\"auto\"> on different operating systems, <\/span><span data-contrast=\"auto\">databases, <\/span><span data-contrast=\"auto\">browsers<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> system<\/span><span data-contrast=\"auto\"> software,<\/span><span data-contrast=\"auto\"> and much more<\/span><span data-contrast=\"auto\">.<\/span> <span data-contrast=\"auto\">Backward compatibility testing verifies behavior of <\/span><span data-contrast=\"auto\">new releases of ArcGIS <\/span><span data-contrast=\"auto\">when working <\/span><span data-contrast=\"auto\">with older <\/span><span data-contrast=\"auto\">systems<\/span><span data-contrast=\"auto\">, while forward compatibility testing verifies behavior of <\/span><span data-contrast=\"auto\">older releases <\/span><span data-contrast=\"auto\">with newer <\/span><span data-contrast=\"auto\">systems<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Compatibility testing is important to ensure expected performance or operation of software across different platforms and environments.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><strong>Q: What is Esri\u2019s process for compatibility testing?<\/strong><br \/>\n<strong>A:<\/strong> <span data-contrast=\"auto\">Esri<\/span><span data-contrast=\"auto\"> maintains a robust compatibility testing approach to its entire product stack. <\/span><span data-contrast=\"auto\">At every product release, we run rigorous<\/span><span data-contrast=\"auto\"> backward and <\/span><span data-contrast=\"auto\">fo<\/span><span data-contrast=\"auto\">r<\/span><span data-contrast=\"auto\">ward<\/span><span data-contrast=\"auto\"> compatibility testing<\/span><span data-contrast=\"auto\">. At the beginning of our product development cycle, we research all the recent and upcoming updates of supported <\/span><span data-contrast=\"auto\">operating systems<\/span><span data-contrast=\"auto\">, databases, browsers<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> and graphics drivers<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> and we assess <\/span><span data-contrast=\"auto\">whether<\/span><span data-contrast=\"auto\"> we will be able to support <\/span><span data-contrast=\"auto\">these updates <\/span><span data-contrast=\"auto\">in <\/span><span data-contrast=\"auto\">our <\/span><span data-contrast=\"auto\">upcoming <\/span><span data-contrast=\"auto\">release<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\"> The decision to support <\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">n<\/span><span data-contrast=\"auto\"> update is based<\/span><span data-contrast=\"auto\"> on <\/span><span data-contrast=\"auto\">a variety of factors such as general availability of the new update<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> how it coincides with our schedule, any technical limitations<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> and customer demand.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Throughout a product&#8217;s development cycle, we run compatibility tests to ensure that we don&#8217;t<\/span><span data-contrast=\"auto\"> break something that used to work.\u00a0<\/span><span data-contrast=\"auto\">We also make sure that our latest software works with any new updates that we will support.\u00a0<\/span><span data-contrast=\"auto\">At the end of our development cycle and before our products are delivered to you, we run through one final set of tests against <\/span><span data-contrast=\"auto\">our <\/span><span data-contrast=\"auto\">various<\/span><span data-contrast=\"auto\"> supported<\/span><span data-contrast=\"auto\"> environments.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">For more details on this, <\/span><span data-contrast=\"auto\">w<\/span><span data-contrast=\"auto\">e\u2019ve<\/span> <a href=\"http:\/\/downloads2.esri.com\/support\/TechArticles\/Product-Life-Cycle.pdf\"><span data-contrast=\"none\">documented<\/span><\/a><span data-contrast=\"auto\"> our life<\/span><span data-contrast=\"auto\">cycle definitions and processes <\/span><span data-contrast=\"auto\">for all <\/span><span data-contrast=\"auto\">ArcGIS <\/span><span data-contrast=\"auto\">products<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<h3><strong>Operating Systems<\/strong><\/h3>\n<p><strong>Q: What is Esri\u2019s approach to supporting operating systems of vendors such as Microsoft Windows or Red Hat?<\/strong><br \/>\n<strong>A: <\/strong><span data-contrast=\"auto\">Esri supports a wide variety of operating systems for different <\/span><span data-contrast=\"auto\">parts of the ArcGIS platform. ArcGIS Pro <\/span><span data-contrast=\"auto\">support<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\"> all Mainstream &amp; Extended Support versions of Windows<\/span><span data-contrast=\"auto\"> including Windows 11 (we&#8217;re already testing ahead of release), Windows 10, Windows 8.1, and even <\/span><span data-contrast=\"auto\">current releases of <\/span><span data-contrast=\"auto\">Windows Server<\/span><span data-contrast=\"auto\">. Similarly<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> ArcGIS Enterprise also supports the Maintstream &amp; Extended Support versions of<\/span><span data-contrast=\"auto\"> Windows Server while adding support for multiple different Linux distributions such as Red Hat Enterprise Linux (RHEL) and <\/span><span data-contrast=\"auto\">its derivatives <\/span><span data-contrast=\"auto\">like <\/span><span data-contrast=\"auto\">CentOS<\/span><span data-contrast=\"auto\">.<\/span> <span data-contrast=\"auto\">Esri\u2019s<\/span><span data-contrast=\"auto\"> mobile applications<\/span><span data-contrast=\"auto\"> and <\/span><span data-contrast=\"auto\">ArcGIS <\/span><span data-contrast=\"auto\">Runtime SDKs<\/span> <span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">upport<\/span><span data-contrast=\"auto\"> Android as well as iOS and <\/span><span data-contrast=\"auto\">iPadOS<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When new versions of operating systems are released, Esri <\/span><span data-contrast=\"auto\">typically adds support for the new version in the next releases of <\/span><span data-contrast=\"auto\">ArGIS <\/span><span data-contrast=\"auto\">software. We also <\/span><span data-contrast=\"auto\">listen to <\/span><span data-contrast=\"auto\">customers for the level of urgency and their upgrade plans. In many cases, this means going through a <\/span><span data-contrast=\"auto\">test effort to ensure compatibility of the new operating system with existing ArcGIS software and adding a support statement to the system requirements<\/span><span data-contrast=\"auto\"> for the software already in the field.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Updates are also released for current operating<\/span> <span data-contrast=\"auto\">system<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\"> on <\/span><span data-contrast=\"auto\">a regular basis. Esri keeps a close eye on both functional patches and security patches. While it is <\/span><span data-contrast=\"auto\">exceedingly <\/span><span data-contrast=\"auto\">rare<\/span><span data-contrast=\"auto\"> for an operating system patch to cause any problems, we <\/span><span data-contrast=\"auto\">constantly monitor bug reports and stand ready to work with our industry partners to resolve any issues that do come up.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<h3><strong>Databases<\/strong><\/h3>\n<p><strong>Q: What is Esri\u2019s database support and compatibility policy?<\/strong><br \/>\n<strong>A: <\/strong><span data-contrast=\"auto\">ArcGIS <\/span><span data-contrast=\"auto\">supports a wide variety of traditional SQL databases including Oracle, SQL Server, PostgreSQL<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> SAP HANA, IBM, <\/span><span data-contrast=\"auto\">Dameng<\/span><span data-contrast=\"auto\">, SQLite, and Teradata<\/span><span data-contrast=\"auto\">. For each of these databases<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> we support multiple versions with each release of ArcGIS. <\/span><span data-contrast=\"auto\">You can learn more about <\/span><span data-contrast=\"auto\">the supported versions and using them in the cloud <\/span><a href=\"https:\/\/desktop.arcgis.com\/en\/system-requirements\/latest\/databases-in-the-cloud.htm\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As a general policy, we <\/span><span data-contrast=\"auto\">add support for new versions of databases in the next one or two releases of ArcGIS after the new database version is made publicly available<\/span><span data-contrast=\"auto\">. Because of the deep integration between ArcGIS and the underlying database, we need to ensure that <\/span><span data-contrast=\"auto\">the full breadth of geodatabase functionality works well and as intended on the <\/span><span data-contrast=\"auto\">publicly released database version. Based on customer feedback and needs, we sometimes also add support for a newer version of a database to an existing<\/span><span data-contrast=\"auto\">, <\/span><span data-contrast=\"auto\">already<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">released version of ArcGIS.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><strong>Q: If a customer is running an ArcGIS deployment with an older version of a database, can the customer upgrade their ArcGIS deployment without a database upgrade?<\/strong><br \/>\n<strong>A:\u00a0<\/strong><span data-contrast=\"auto\">The answer is often ye<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">;<\/span> <span data-contrast=\"auto\">however, it<\/span><span data-contrast=\"auto\"> depends on both the old and new version of ArcGIS supporting your database version. For example, <\/span><span data-contrast=\"auto\">ArcGIS 10.6.0 and ArcGIS 10.8.1 both support PostgreSQL 9.6<\/span><span data-contrast=\"auto\">, so it is possible to upgrade directly from 10.6.0 to 10.8.1 without having to do any work with your database.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We have heard from many <\/span><span data-contrast=\"auto\">customers that upgrading their database versions can be challenging<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> especially if it <\/span><span data-contrast=\"auto\">has to<\/span><span data-contrast=\"auto\"> be part of a larger upgrade that also includes upgrading ArcGIS software and potentially even more third-party software at the same time. We want to make it as easy as possible to upgrade your ArcGIS software, so we try hard to give you an easy upgrade path that minimize<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\"> the amount of other changes required at the same time. For this reason, we strive <\/span><span data-contrast=\"auto\">to provide the ability to upgrade directly between <\/span><span data-contrast=\"auto\">three<\/span><span data-contrast=\"auto\"> major releases of ArcGIS software: <\/span><span data-contrast=\"auto\">in the example from earlier<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> you could go directly from ArcGIS 10.6.0 and skip <\/span><span data-contrast=\"auto\">Ar<\/span><span data-contrast=\"auto\">c<\/span><span data-contrast=\"auto\">GIS<\/span><span data-contrast=\"auto\"> 10.6.1, 10.7, 10.7.1, and 10.8 by upgrading directly to <\/span><span data-contrast=\"auto\">10.8.1<\/span><span data-contrast=\"auto\"> without having to upgrade the underlying version of PostgreSQL.<\/span><span data-contrast=\"auto\"> In the case of SQL Server, you\u2019d even be able to jump directly from <\/span><span data-contrast=\"auto\">ArcGIS 10.5.0 to 10.8.1 if you are using SQL Server 2017.<\/span><\/p>\n<h3><strong>Browsers<\/strong><\/h3>\n<p><strong>Q: What browsers does Esri support?<\/strong><br \/>\n<strong>A: <\/strong><span data-contrast=\"auto\">Esri supports <\/span><span data-contrast=\"auto\">all current <\/span><span data-contrast=\"auto\">versions of <\/span><span data-contrast=\"auto\">the major browsers including<\/span> <span data-contrast=\"auto\">Microsoft Edge, <\/span><span data-contrast=\"auto\">Google Chrome, <\/span><span data-contrast=\"auto\">Mozilla Firefox, and Apple\u2019s Safari<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">Support for these browsers <\/span><span data-contrast=\"auto\">include<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\"> both desktop <\/span><span data-contrast=\"auto\">and mobile versions<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">New b<\/span><span data-contrast=\"auto\">rowsers <\/span><span data-contrast=\"auto\">are released <\/span><span data-contrast=\"auto\">almost every month or two<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> so compatibility testing includes ensuring that older version of our software<\/span><span data-contrast=\"auto\">\u2014<\/span><span data-contrast=\"auto\">such as older releases of ArcGIS Enterprise and the associated apps<\/span><span data-contrast=\"auto\">\u2014<\/span><span data-contrast=\"auto\">continue to work as intended <\/span><span data-contrast=\"auto\">as new<\/span><span data-contrast=\"auto\"> browser versions <\/span><span data-contrast=\"auto\">come out.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<h3><strong>Graphics Drivers<\/strong><\/h3>\n<p><strong>Q: What makes graphics drivers important?<\/strong><br \/>\n<strong>A: <\/strong><span data-contrast=\"auto\">This one is <\/span><span data-contrast=\"auto\">interesting<\/span><span data-contrast=\"auto\">,<\/span> <span data-contrast=\"auto\">particularly for users of ArcGIS Pro. Because ArcGIS Pro is a modern <\/span><span data-contrast=\"auto\">application for <\/span><span data-contrast=\"auto\">visualizing and <\/span><span data-contrast=\"auto\">working with both 2D and 3D <\/span><span data-contrast=\"auto\">data, it makes full use of <\/span><span data-contrast=\"auto\">the capabilities of modern <\/span><span data-contrast=\"auto\">computers including <\/span><span data-contrast=\"auto\">their <\/span><span data-contrast=\"auto\">graphics cards<\/span><span data-contrast=\"auto\"> and the <\/span><span data-contrast=\"auto\">advanced rendering capabilities they support<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The drivers that power those graphics cards are often <\/span><span data-contrast=\"auto\">the ones that came with the computer when it was first purchased and<\/span><span data-contrast=\"auto\"> are <\/span><span data-contrast=\"auto\">typically not something that many people give a second thought.<\/span><span data-contrast=\"auto\"> This is a challenge because old graphics drivers are <\/span><span data-contrast=\"auto\">notorious for having a lot of bugs that can affect the <\/span><span data-contrast=\"auto\">performance and reliability of the software.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The ArcGIS Pro development team does a lot of work to ensure that <\/span><span data-contrast=\"auto\">ArcGIS Pro runs well on <\/span><span data-contrast=\"auto\">machines that barely meet the minimum system requirements<\/span><span data-contrast=\"auto\">,<\/span> <span data-contrast=\"auto\">while <\/span><span data-contrast=\"auto\">also <\/span><span data-contrast=\"auto\">being able to <\/span><span data-contrast=\"auto\">harness <\/span><span data-contrast=\"auto\">all the power of a high-end workstation<\/span><span data-contrast=\"auto\">. This includes <\/span><span data-contrast=\"auto\">compatibility testing for <\/span><span data-contrast=\"auto\">running on <\/span><span data-contrast=\"auto\">stock graphics drivers that are often many years old<\/span><span data-contrast=\"auto\">. Even so, you will find that the <\/span><a href=\"https:\/\/pro.arcgis.com\/en\/pro-app\/get-started\/arcgis-pro-system-requirements.htm#ESRI_SECTION2_CE4CCCA587DB489082A1BDCF0F8C50BF\"><span data-contrast=\"none\">ArcGIS Pro system requirements<\/span><\/a><span data-contrast=\"auto\"> contains th<\/span><span data-contrast=\"auto\">is <\/span><span data-contrast=\"auto\">note: \u201cBe sure to use the latest available driver<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u201d <\/span><span data-contrast=\"auto\">That\u2019s our pithy way of saying that newer drivers will help you take full advantage of this powerful software.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In general, however, <\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">ystem<\/span><span data-contrast=\"auto\"> requirements differ depending on your Esri product. Please make sure to check the recommendations for graphics drivers on individual Esri product pages.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<h3><strong>Support and Upgrades<\/strong><\/h3>\n<p><strong>Q: What is Esri\u2019s product lifecycle?<\/strong><br \/>\n<strong>A:<\/strong> <span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">Esri\u2019s product lifecycle outlines the level of technical and software support that Esri will provide <\/span><\/span><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">for<\/span><\/span> <span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">customers during the lifespan of a software product. <\/span><\/span><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">The four phases are General Availability, Extended, Mature, and Retired. <\/span><\/span><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">This <\/span><\/span><a class=\"Hyperlink SCXW87662668 BCX2\" href=\"http:\/\/downloads2.esri.com\/support\/TechArticles\/Product-Life-Cycle.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW87662668 BCX2\" data-ccp-charstyle=\"Hyperlink\">document<\/span><\/span><\/a><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\"> details Esri\u2019s approach to supporting on-premises and online products. <\/span><\/span><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">The <\/span><\/span><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\">ArcGIS Enterprise product lifecycle was <\/span><\/span><a class=\"Hyperlink SCXW87662668 BCX2\" href=\"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-enterprise\/announcements\/update-to-arcgis-enterprise-product-lifecycle\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW87662668 BCX2\" data-ccp-charstyle=\"Hyperlink\">updated<\/span><\/span><\/a><span class=\"TextRun SCXW87662668 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW87662668 BCX2\"> to differentiate between short-and long-term support releases.<\/span><\/span><\/p>\n<p><strong>Q: What is the Esri Maintenance Program?<\/strong><br \/>\n<strong>A:<\/strong> <span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">Every perpetual product comes with 12 months of complimentary maintenance. The Esri Maintenance Program extends that support annually with benefits <\/span><\/span><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">like<\/span><\/span><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\"> technical support services, software and data updates with compatibility testing and the latest security, unlimited e-learning <\/span><\/span><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">opportunities via Esri Training, and access to events such as the Esri User Conference. Keeping maintenance active on your licensed Esri products and utilizing these benefits helps you maximize your use of ArcGIS technologies, as you will receive the latest compatibility tested versions.\u202fYou can learn more about the <\/span><\/span><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">p<\/span><\/span><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">rogram on <\/span><\/span><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">the <\/span><\/span><a class=\"Hyperlink BCX2 SCXW222603182\" href=\"https:\/\/esri.com\/maintenance\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX2 SCXW222603182\" data-ccp-charstyle=\"Hyperlink\">Maintenance page<\/span><\/span><\/a><span class=\"TextRun BCX2 SCXW222603182\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX2 SCXW222603182\">.<\/span><\/span><\/p>\n<h2>Closing<\/h2>\n<p><span data-contrast=\"auto\">We hope this has been a helpful look into how Esri approaches compatibility testing as part of your maintenance investment.\u202f<\/span><span data-contrast=\"auto\">Our <\/span><span data-contrast=\"auto\">priority <\/span><span data-contrast=\"auto\">is to <\/span><span data-contrast=\"auto\">save you time <\/span><span data-contrast=\"auto\">and<\/span> <span data-contrast=\"auto\">reduce <\/span><span data-contrast=\"auto\">risk: <\/span><span data-contrast=\"auto\">you can <\/span><span data-contrast=\"auto\">focus on your mission<\/span><span data-contrast=\"auto\"> while our team ensures that your software works when you need it to, in the supported environment you need it in. <\/span><span data-contrast=\"auto\">We know you as our users are busy changing the world for the better, <\/span><span data-contrast=\"auto\">so it\u2019s important to us that we provide <\/span><span data-contrast=\"auto\">trusted, reliable, and consistent tools that help you achieve your goals. <\/span><span data-contrast=\"auto\">Thank you for the work you do; it is our privilege to continue supporting you.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n"}],"authors":[{"ID":5511,"user_firstname":"Tripp","user_lastname":"Corbett","nickname":"char6991","user_nicename":"char6991","display_name":"Tripp Corbett","user_email":"CCorbett@esri.com","user_url":"","user_registered":"2018-03-02 00:17:16","user_description":"Tripp spent the first 8 years of his career at Esri working in support of users across a variety of industries in the National Government Sector.  He knows users need transparency and details to help advocate for the benefits of maintenance and subscriptions inside their organizations.","user_avatar":"<img data-del=\"avatar\" src='https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/08\/20160317_130447-213x200.jpg' class='avatar pp-user-avatar avatar-96 photo ' height='96' width='96'\/>"}],"related_articles":[{"ID":948631,"post_author":"5511","post_date":"2020-08-24 09:20:47","post_date_gmt":"2020-08-24 16:20:47","post_content":"","post_title":"Esri Maintenance Program Summer 2020 Report \u2013 Software Updates &amp; Security","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"esri-maintenance-program-summer-2020-report-software-updates-security","to_ping":"","pinged":"","post_modified":"2022-03-09 14:26:08","post_modified_gmt":"2022-03-09 22:26:08","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&#038;p=948631","menu_order":0,"post_type":"blog","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":952841,"post_author":"7641","post_date":"2020-07-28 20:50:23","post_date_gmt":"2020-07-29 03:50:23","post_content":"","post_title":"ArcGIS Living Atlas News (July 2020)","post_excerpt":"","post_status":"publish","comment_status":"open","ping_status":"closed","post_password":"","post_name":"arcgis-living-atlas-news-july-2020","to_ping":"","pinged":"","post_modified":"2020-08-03 09:11:48","post_modified_gmt":"2020-08-03 16:11:48","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&#038;p=952841","menu_order":0,"post_type":"blog","post_mime_type":"","comment_count":"1","filter":"raw"}],"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2020\/03\/Blackandred_Card.jpg","wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2018\/09\/videoblocks-listing-programming-code-running-a-computer-screen_b4uay93gb_thumbnail-full14.png"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esri compatibility testing to reduce IT risks<\/title>\n<meta name=\"description\" content=\"Learn from the Esri Maintenance Program about ArcGIS compatibility testing for new drivers, operating system changes, browser updates, &amp; database refreshes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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