Product Engineering Writer II - ArcGIS Online


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Overview


Bring your passion for creating engaging stories about mapping and analysis to a dynamic and influential team at Esri. The product engineering writing team is looking for an experienced, creative, and hard-working writer to create reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Online, Esri’s premier cloud GIS system. In this role, you will work closely with teams across Esri to communicate and demonstrate best practices about web mapping, analysis, geospatial data, and other applied GIS workflows. We are looking for an individual who has a strong planning, problem-solving, and analytical mindset. Someone who can translate complex ideas into clear and compelling messages within established deadlines is well-suited for this role.

Responsibilities


  • Write documentation in the ArcGIS help system about ArcGIS Online
  • Create blog articles, videos, guides, and tutorials for GIS practitioners that provide guidance, best practices, and applied workflows for web mapping, analysis, geospatial data, and more
  • Create innovative workflows for using ArcGIS Online in various communities, programs, and industries
  • Collaborate with development, product marketing, product management, documentation, sales, and other teams to provide learning resources about ArcGIS Online
  • Contribute to additional writing projects, for example, creating resources about metadata and editing the Esri GIS Dictionary

Requirements


  • Portfolio Submission: Writing samples of your recent work
  • 2 + years of professional writing experience related to ArcGIS Online or web GIS; ideally a blended background including technical and creative writing
  • Exposure to web-based content management systems to create and publish documents
  • Exceptional written and verbal communication skills
  • Ability to translate complex concepts into clear, concise, compelling content
  • Effective time management and organizational skills; work proactively and volunteer assistance without being asked and under tight turnaround
  • Demonstrated ability to thrive in an agile environment with a fluid mix of collaborative and independent work
  • Bachelor's in GIS, Geography, English, or related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications


  • Experience with ArcGIS
  • Master’s in GIS, Geography, English, or related field

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$66,560-$104,000 USD

About Esri


At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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