Account Manager - US Department of Veterans Affairs (VA)


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Overview


Bring your passion! Esri has an immediate opening to support the US Department of Veterans Affairs (VA). Position Esri products and services to assist VA in modernizing its operations to improve the Veteran experience, drive care coordination, and improve access to benefits.


Esri is a place for you to do your best work amid a supportive culture that encourages creativity, conversation, collaboration, and passion for each project. You’ll be part of a highly-skilled team that helps VA apply geospatial science and analysis to find unique patterns, trends, and solutions hidden within complex scientific and business problems. By joining Esri, you will employ your selling skills to address a huge transformation in technology across VA that includes leveraging real-time and big data, artificial intelligence, rich analytics, and cloud computing.

Responsibilities


  • Deliver results. Proactively execute the account management and sales processes for all opportunities to meet revenue goals and growth targets. Continually evaluate work in terms of its contribution to meeting customer needs and driving innovation.
  • Understand your customers. Demonstrate industry knowledge and its relevance to the application of Esri technology and processes. Understand customer budgeting and acquisition processes.
  • Think strategically. Develop and implement a sales strategy and account plan that encourages innovation and growth and leverages their key mission areas.
  • Build relationships. Prospect, develop, and implement location strategies for VA. Implement innovative approaches to build your professional network. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers.
  • Be an expert. Clearly articulate, through written proposals and in-person encounters, the strength and value of Esri technology as it relates to VA. Pursue professional and personal development to ensure competitive knowledge.
  • Collaborate with your team. Leverage your domain knowledge when working with cross-divisional teams and Business Partners to define and execute account strategies. Be motivated, creative and passionate and take initiative to resolve issues.

Requirements


  • 5+ years of enterprise sales experience providing platform solutions to businesses
  • Experience managing the sales cycle, creating partnerships, and establishing advocacy with customers
  • Ability to effectively translate knowledge of VA and new technology trends into real solutions for customers
  • Able to negotiate, present, and support visual storytelling across all levels of the organization
  • Experience with needs-satisfaction selling methodologies, including understanding and mitigating risks
  • Ability to travel 25%
  • Bachelor’s or master’s in GIS, geography, business administration, marketing, or a related field, or equivalent work experience

 

Recommended Qualifications


  • Experience working directly with VA
  • Understanding of GIS, Esri technology, and VA as they relate to one another
  • General knowledge of spatial analysis and how it is used for problem solving
  • Knowledge of VA’s budgeting and procurement cycles

Questions about our interview process? We have answers.

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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