ArcGIS Hub Product Engineer

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Overview

We are looking for a product engineer who is driven to design and build products that improve geospatial collaboration between communities and create the next generation of civic technology. You will work directly with local and regional governments, civil society, and other organizations to understand workflows and develop practices, define product capabilities, and provide support that improves their geospatial collaboration. You'll be a member of the user experience and software engineering teams to design and deliver new capabilities to ArcGIS Hub and related products in rapid delivery cycles. 
What We Do 
ArcGIS Hub is a community engagement platform that organizes people, data, and tools through information-driven initiatives. Our work is used by over 10,000 organizations around the world to share open data, gather feedback, and support collaboration to improve society. We are looking for creative, smart, and caring engineers to help us build the next generation of geospatial collaboration tools. As a team member at Esri you will solve challenges that make a difference in the world.
What We Offer 
A Great Team--Our team of software engineers, product engineers and interaction designers work collaboratively to build innovative, geospatial web applications delivered in rapid iteration cycles. We are based near Washington, DC with team members working remotely from across the U.S.
Flexibility & Support--We provide a flexible work schedule that allows you to shift hours and time to fit your own needs. Our excellent healthcare, retirement, and profit-sharing support your well-being and long-range planning. 

Responsibilities

What You’ll Be Working On

  • Work closely with product management, product design, and software development to identify, define, and manage the implementation of product capabilities using agile practices
  • Manage the issue management system to deliver product capabilities
  • Sequence work and plan releases; keep stakeholders informed throughout the entire software development life cycle
  • Develop and implement software product test cases and validate bug fixes
  • Troubleshoot production issues and customer support requests
  • Create and maintain relationships with government, non-profit, and commercial customers, our user community, and Esri partners to document user requirements and best practices
  • Communicate best practices through tutorials, blog articles, help documentation, videos, and presentations
  • Support customer outreach events such as conferences, hackathons, training, and meetups

Requirements

Ideally You Have

  • Ability to work effectively and collaboratively as part of a diverse team
  • Delivery experience of production software systems using agile development practices
  • Strong information science and analytic skills, including systems modeling and data visualization
  • Self-management skills and  ability to organize workflows to deliver projects on time
  • Demonstrable writing and presentation skills providing project concepts and technical content in a clear, engaging style
  • Bachelor’s or master’s in GIS, computer science, or a related field, depending on position level

Recommended Qualifications

Other Helpful Traits 
  • Hands-on knowledge of ArcGIS web platform, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology 
  • Knowledge of UI/UX design techniques 
  • Basic programming skills in Python, JavaScript, TypeScript, or HTML/CSS 
  • Experience working effectively with local and regional governments, departments and civil society organizations on processes and policies for data sharing and feedback 
One Last Thing 
Some applicant may see this list and feel discouraged because they don’t meet all the requirements. Please apply anyway; we realize it is a crazy long list and we don’t expect you to fulfill all requirements. Chances are that you could be the awesome team member we are looking for! 

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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