ArcGIS Hub Senior DevOps Engineer


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Overview


We are looking for a driven senior DevOps engineer to build and maintain large-scale backend systems for products that improve government and community collaboration and create the next generation of civic technology.
In this position, you will be responsible for creating and maintaining robust cloud infrastructure and software delivery systems as well as providing timely feedback to developers and product stakeholders via detailed monitoring and alerting. These systems are critical components to increase the productivity of product software teams and ensure platform stability for our customers.
 
What We Do
ArcGIS Hub is a community engagement platform that organizes people, data, and tools through information-driven initiatives. Our work is used by over 10,000 organizations around the world to share open data, gather feedback, and support collaboration to improve society. These range from U.S. federal agencies and cities to global non-profits and commercial enterprise companies. We are looking for creative, smart, and dedicated engineers to help us build the next generation of geospatial collaboration tools. As a team member at Esri, you will solve challenges that make a difference in the world.
 
What We Offer
A Great Team—Our team of software engineers, product engineers, and interaction designers work collaboratively to build innovative, geospatial web applications delivered in rapid iteration cycles. We are based near Washington, DC with team members who work remotely from locations across the U.S. 
Flexibility—We provide a flexible work schedule that allows you to work hours that fit your own needs. You can choose where to start your workday—in an Esri office, at a local cafe, or at home, wherever you feel more comfortable and productive.
Support—Our excellent healthcare benefits, retirement plan, and profit-sharing support your well-being and long-range planning. 

Responsibilities


  • Operate microservices that support infrastructure, monitoring, and management functions
  • Create and maintain Amazon Web Services (AWS) and VMware vSphere based platforms and services using infrastructure-as-code tools, such as Terraform
  • Utilize Docker and Kubernetes to allow dynamic and reliable application development and deployment
  • Expand and support a Jenkins build system and other Continuous Integration/Continuous Deployment (CI/CD) components
  • Participate in troubleshooting and triaging issues with different teams to drive towards root cause identification and resolution, including being part of an on-call rotation for production systems
  • Support product engineers and software developers in the full software development cycle (design, develop, test, release)

Requirements


  • Passion for infrastructure automation and developer productivity
  • Extensive knowledge of AWS products and services such as IAM, EC2, EKS, ELB, ALB, CloudFront, Autoscaling, Lambda
  • Strong experience with containerization and orchestration technologies such as Docker and Kubernetes as well as experience with Linux platforms
  • Excellent skills in the design, configuration, implementation, and maintenance of CI/CD pipelines such as Jenkins and GitHub Actions
  • Strong experience with system observability stack (logging, tracing, metrics, alert)
  • Previous experience with planning, designing, and developing custom in-house tools or libraries
  • Demonstrable coding, problem-solving, and debugging skills
  • 5 years of experience in DevOps and automation or related disciplines, or a bachelor’s or master’s in computer science or a related field

Recommended Qualifications


  • Experience with CLI tools or backend service development, particularly in JavaScript or Python
  • Deep understanding of web, http, networking, security, scaling, and cloud native architecture
  • Hands-on knowledge of ArcGIS web platform, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
  • Previous work experience as a member of a Scrum team
  • A particular interest in improving civil society and community collaboration
 
One last thing
If you are interested in this role but don’t have all the requirements, please do not be discouraged. We realize this is a lengthy list covering every aspect of the role, and we do not expect a candidate to fulfill all requirements. Please apply anyway … you could be the awesome team member we are looking for!

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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