Associate Consultant - Commercial


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Overview


This role enables customer success by applying project management knowledge, providing coordination, and support for delivery engagements. This role utilizes GIS and project management skills to support teams in delivering services in packages and/or short term, repeatable project engagements. They create, implement, and evaluate results of work plans, agendas, documentation, and business reporting analysis to mitigate risks. They often work in a supporting role and team of two with the technical delivery lead or a more senior consultant/project manager.

Responsibilities


  • Effectively manage technology projects and services packages: Use your project management skills to support virtual teams during all phases of implementation including proposal/quote development, requirements, design, development/configuration, and deployment. Manage scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.
    • Coordinate internal resources for the execution of projects
    • Ensure that all projects are delivered on-time, within scope and within budget
    • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
    • Ensure resource availability and allocation
    • Develop a detailed project plan to monitor and track progress
    • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
    • Measure project performance using appropriate tools and techniques
    • Report and escalate to management as needed
    • Manage the relationship with the client and all stakeholders
    • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Support internal teams to develop and pitch solutions by clearly understanding and communicating the client business problem and the proposed ArcGIS based solution
  • Engage with our customers: Discover the value of location within customer workflows and drive substantial return on their investment in our platform and services by creating outstanding proposals and winning work with strategic customers.

Requirements


  • 1+ years of experience with a record of using technology to improve commercial customer efforts
  • Experience developing project designs, work plans, budgets, and schedules
  • Experience working in a client-facing role with comfort communicating to clients and internal stakeholders
  • Understanding of the ArcGIS platform and how it relates to commercial/private sector customers
  • Project management skills with the ability to deliver projects on time and within budget
  • Solid organizational skills including attention to detail and multitasking skills
  • Entrepreneurial attitude and willingness to learn—you must thrive in a dynamic cross-functional team environment
  • Excellent client-facing and verbal communication skills
  • Excellent written communication, storytelling, and collaboration skills
  • Experience with proposal writing, preparing executive summaries, solution definition, scope of services, staffing, and pricing
  • Bachelor’s in geography, GIS, computer science, statistics, or a related field
  • Self-motivated, life-long learner

Recommended Qualifications


  • Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
  • Experience with spatial and GIS concepts, preferably using Esri software
  • Project Management Professional (PMP) / project certification is a plus
  • Master’s in geography, Business Administration, GIS, planning, computer science, or a related field

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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