Associate Product Manager - 3D Capabilities


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Overview


Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class 3D and digital twin capabilities. ArcGIS products and teams provide a comprehensive 3D system of record that tackles complex challenges that are transforming and innovating how our customers combine dynamic GIS information with high-resolution 3D content for data-driven decisions. Enhance your Product Management skills in 3D to support our software product teams in designing, developing, documenting, and delivering Esri technologies for our customers worldwide.

You will have proven knowledge of ArcGIS capabilities and customer workflows and a strong desire to develop product management expertise. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product's development priorities.

Responsibilities


  • Understand and communicate how customers use 3D and GIS capabilities to make data-driven decisions
  • Formalize product requirements and identify customer needs
  • Create Voice of Customer reports and engage with users through Esri Community and select customer briefings
  • Collaborate with Product Marketing on initiatives, such as Customer Success Stories and other product marketing programs
  • Develop competence by performing assignments with independent thought and discretion
  • Participate and contribute to product planning meetings while demonstrating product knowledge based on your expertise and customer experiences
  • Contribute your expertise and experience to product vision, planning, and strategy by coordinating with more senior product management team members
  • Write technical white papers and assist with generation of marketing materials and social media marketing including blogs
  • Provide product expertise with key customers to understand their business needs and assist with mission critical projects
  • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
  • Track and interpret key business KPI metrics to measure the health of 3D product offerings and associated services

Requirements


  • 1+ years of experience in a product role (such as product management, engineering, development, or support)
  • Understand current methods and emerging technologies in the imagery and remote sensing field
  • Experience in gathering and interpreting qualitative product data and consumer feedback
  • Ability to identify improved product features and contribute to marketing strategies
  • Proficiency in compiling project status, risk management, and marketing reports
  • Ability to maintain strong customer relations and provide product support
  • Competency in training sales teams on new product features and a product’s core value
  • Ability to work well with remote management and staff across various Esri departments
  • Excellent written and verbal communication and presentation skills
  • Self-motivated, organized, creative, and team-oriented
  • Requirement for travel 10-20% for strategic meetings, events, and/or tradeshows
  • Bachelor’s in business or a technical field

Recommended Qualifications


  • Masters in business or a technical field
  • Previous experience in a similar role would be advantageous
  • Technical experience using business analytic software, data transformations, and new technologies in data analytics and visualization
  • Experience with geospatial technology, mapping, and location-based content
  • Experience in Pragmatic Marketing Framework

#LI-DV2

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$68,640-$114,400 USD

About Esri


At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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