Associate Technical Consultant


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Overview


Be a member of a team that develops geospatially enabled solutions that impact and drive the real-world decisions of our customers. Solve complex geospatial problems by evaluating and translating the customer’s business goals, objectives, and strategies.

ArcGIS brings together maps, apps, data, and people to make smarter decisions and enable innovation. Our Professional Services Division plays a crucial role in the deployment, usage, and innovation of the ArcGIS platform. Our mission is simple yet powerful: enable user success through the deployment of ArcGIS, broaden the impact of geospatial technology, and push the platform to make our own technology better. 

Responsibilities


  • Support innovation. Support innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. 
  • Understand our customers and know their business. Understand how Esri’s technology can help businesses be more successful. Learn from our customers, become familiar with key business processes that we can optimize by leveraging our technology. 
  • Enable our customers to be successful. Work closely with customers to identify, design, and certify key Geospatial workflows, including ArcGIS. Apply configuration best practices for customers to understand how Esri’s technology enables their stated vision.  
  • Develop and grow business. Provide business development support toward technology and implementation patterns with new and existing customers. Be part of actively shaping the future using advanced Esri products and cutting-edge technology including ArcGIS Business Analyst, Insights for ArcGIS, real-time GIS, and advanced spatial analytics.

Requirements


  • 3+ years of experience supporting the design, implementation, and/or administration of enterprise geospatial technology 
  • Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers 
  • Demonstrable ability to evaluate and translate a customer’s business goals, objectives, and strategies into technical plans and solutions 
  • Be self-motivated, a proactive problem solver, team-oriented, and creative 
  • Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills 
  • Entrepreneurial attitude and willingness to learn--you must thrive in a dynamic, cross-functional team environment 
  • Bachelor’s in geography, computer science, GIS, or a related field (master's in GIS, information systems, or computer science preferred)

Recommended Qualifications


  • Knowledge of and experience with software engineering and/or robust application development principles and practices 
  • Experience with current technology implementation patterns including service-oriented and cloud computing architecture

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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