Are you a dynamic team player with a passion for generating awareness, influencing change, and driving tangible success through insights? Do you thrive in an agile work environment, love gathering feedback, and recognize the value of creating stellar customer experiences? Use your survey authoring skills, ArcGIS Survey123 experience, and your keen ability to communicate cross-functionally to help the Esri Customer Experience (CX) team scale our Voice of the Customer (VoC) program. By helping to coordinate customer feedback gathering activities, you will be responsible for supporting the critical infrastructure that generates Esri customer intelligence. Be a part of a team that’s hyper-focused on translating data into insights to improve the touch points that matter most to Esri customers.
Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.
Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please email firstname.lastname@example.org and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.