DevOps Engineer - ArcGIS Online Hosted Services

Overview

As a site reliability engineer or DevOps engineer, you get excited about working on real-time problems that are disrupting users and limiting functionality. You understand that collaborating with colleagues and building and creating deployment tools for our Software as a Service (SaaS) is essential to users' work, just as Esri’s cloud-based mapping platform is essential to analyzing and sharing geographic data. We welcome you to join our ArcGIS Online hosted services team, which is working on a product used by thousands of organizations around the world to make a difference while maintaining infrastructure, managing natural resources, responding to disasters, and more.

Responsibilities

• Collaborate with a team of SREs and DevOps engineers to operate SaaS capabilities across multiple cloud providers and regions
• Design, implement, and maintain the operational components within the ArcGIS Online hosted services platform, which leverages modern container infrastructure running Kubernetes
• Create deployment tools, scripts, and additional components that enable deployment of our applications to cloud platforms across different environments at a global scale with zero downtime
• Build scalable, efficient cloud infrastructure that can be monitored using automated system health checks with tools such as Prometheus and cloud monitoring
• Work closely with development teams to improve workflows around build, test, and deployment of applications

Requirements

• 2+ years of software development experience (it’s a plus if you have experience building deployment tools)

• Administration experience using scripting languages (Bash/PowerShell)

• Experience with automation using scripting (Python/Ruby/Golang) and tools such as Puppet, Chef

• A good understanding of the web and its protocols/technologies

• Firm grasp on version control concepts and build systems

• Experience doing continuous integration and deployment with tools such as Jenkins

• Experience with web servers (Jetty/Tomcat/IIS)

• Good at picking up a new challenge on a daily basis, figuring things out on your own or with others, and then bringing rigor and thoughtfulness to the solution

• Bachelor’s in computer science, engineering, or mathematics, depending on position level

Recommended Qualifications

• Knowledge of cloud platform (AWS/Azure/GCP)
• Knowledge of Agile software development methodologies (Scrum)
• Knowledge of CI/CD systems (Jenkins/Travis/CircleCI)

Questions about our interview process? We have answers.

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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