Infrastructure Product Engineer

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Are you looking for a fast and challenging career where you can combine your passion for software development, geographic awareness, and the web? The ArcGIS Online team is at the heart of ArcGIS, changing the way we think about geographic data and empowering users to expand the use of GIS. Join our fast moving, dynamic team and help shape The Science of Where!


  • Plan, design, test, and release components within the ArcGIS Online platform, which spans infrastructure across AWS, Azure, and VMware
  • Assist with implementation design and quality assurance for backend apis and help design and improve software update process designed for cloud infrastructure
  • Assist with design and validation of security functionality to improve ArcGIS Online
  • Perform functional and workflow driven testing (manual and automated) to assess product quality and readiness
  • Troubleshoot and triage customer issues
  • Work collaboratively with other teams to understand requirements and incorporate them into the software
  • Share workflows via help topics, blog posts, conference presentations, tutorials, and samples


  • 1+ years of hands-on experience with deployment and management of applications in cloud computing platforms (AWS and/or Azure and/or Google) and services, such as Amazon S3, SQS, EC2, and Azure services such as Storage, Virtual Machines, Kubernetes, etc.
  • 1+ years of experience in software testing or software development
  • Fundamental understanding of web services such as REST
  • Ability to automate workflows via scripting
  • Excellent problem-solving and analytical skills
  • Passionate about building and delivering quality software
  • Organized with effective time management skills
  • Excellent communication skills and ability to work with cross-functional teams
  • Bachelor's degree in engineering, computer science, math, GIS, geography, or related field

Recommended Qualifications

  • Experience with ArcGIS Enterprise, ArcGIS Online, or other spatial technology
  • 1+ years of experience with developing and implementing test plans and test automation for UI and/or web services
  • Experience in deployment automation such as AWS CloudFormation templates, Azure Resource Manager and/or helm charts
  • Knowledge of cloud native principles to design software for the cloud
  • Knowledge of relational databases such as SQL Server, Oracle, PostgreSQL, or DB2
  • Experience with test frameworks such as Selenium, JMeter, or Ready API
  • Experience building and delivering software products
  • Experience with Java, Python, or other scripting languages
  • Master's degree

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.


Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs


A reasonable estimate of the base salary range is $66,560.00 - $95,680.00.



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