Localization Product Engineer - ArcGIS Online and Enterprise

Overview

Combine your passion for software development, geographic awareness, and internationalization on our fast-moving team. The ArcGIS Online and ArcGIS Enterprise solutions are at the heart of ArcGIS, changing the way we think about geographic data and empowering users to expand the use of GIS. As an internationalization product engineer, you will assure our global customers have the best user experience, given their unique requirements, and help deliver localized versions of our solutions. Join our dynamic team and help shape The Science of Where!

Our team supports designers, developers, and product engineers of development teams with advocating for software development best practices in design, build, certification, and release of our localized products. As the internationalization product engineer, you will be assigned to ArcGIS Online and Enterprise development teams and be an instrumental member of developing future releases of these two products. During certification and release phases of the development, you will work and use resources of a third-party QA vendor to supplement our internal testing, for coverage of 40+ language versions of our releases.

Responsibilities

• Support and implement internationalization aspects of a global product in planning, design, testing and certifying of next releases of ArcGIS Online and Enterprise within development teams
• Develop test plans and coordinate with third party QA vendors for testing our products in non-English environments
• Help with triaging and prioritization of bugs; follow through with scrum teams to make sure critical bugs are addressed in a timely manner
• Collaborate with international distributors regarding customer questions and concerns and advocate internally regarding prioritization of internationalization tasks; advocate for the international users and represent them in product design and delivery
• Recommend and help develop training material and presentations to other product engineers in design, coding and testing for internationalization and localization processes

Requirements

• 2+ years of experience in agile software development and release of commercial software, working directly with programmers, QA engineers and testers; ArcGIS or geospatial technology experience highly preferred
• Familiarity with manual and automated testing practices for functional, regression, and performance
• Strong problem-solving skills, attention to detail, and excellent written and verbal communication
• Ability to understand new technology concepts quickly and apply them accurately through an evolving, dynamic environment
• Bachelor’s or master’s in GIS, computer science, IT, or related field, depending on position level

Recommended Qualifications

• Bi-lingual strongly preferred
• Experience with software product localization processes strongly preferred
• Knowledge of Linux, Docker, Kubernetes, Cloud services
• Understanding of web technology (REST, JSON) and software programming/script development (python, JavaScript); familiarity with GitHub for project and issue creation and tracking

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.