Logistics Assistant


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Overview


Use your skills to provide administrative support to logistics, shipping, and transportation to help coordinate the daily operations of our warehouse. You'll play a key role in ensuring shipments are transported in accordance with delivery requirements, customer specifications, and U.S. and foreign regulations. Your strong coordination, attention to detail, and problem-solving skills will be critical to your success in this position.

Responsibilities


  • Handle incoming shipments, document inventory, and resolve customer service issues
  • Assist with documentation preparation for product and corporate material shipments
  • Package and label materials to ensure labeling compliance for domestic and international shipping
  • Lift, push, and slide packages that typically weigh up to 40 pounds
  • Process customer orders using common parcel carriers or multi-carrier manifesting software (UPS, FedEx DHL, and USPS)
  • Palletize, band, and label shipments for proper transporting of goods
  • Generate commercial invoices for foreign customs clearance and duty assessment
  • Provide flight details and tracking information to consignees
  • Perform ShipDesk matrix--create pick tickets/transfer orders from SAP ERP system; liaise with Customer Service for transfer order creation and troubleshooting; satisfy recordkeeping requirements and accurate data entry metrics, reporting, and compliance
  • Work with sensitive information and maintain a level of confidentiality
  • Input data and maintain transactional records, scan paper copies into digital storage, and file completed transactions into various computer systems and databases
  • Communicate clearly with freight forwarders, couriers, and international distributors and provide timely status updates
  • Process claims for lost and/or damaged goods through carrier sites
  • Troubleshoot and resolve shipment issues by tracking, rerouting, and/or scheduling/rescheduling shipments

Requirements


  • 3+ years of experience in domestic shipments
  • 2+ years of experience in international shipments
  • Attention to detail and good time management skills
  • Desire to work in a fast-paced, organized, and positive warehouse environment
  • Possess communication, organization, and teamwork skills
  • Familiar with or knowledgeable with shipping processes and metrics.
  • Knowledge of appropriate procedures for handling stock, especially fragile stock
  • Knowledge and experience with office products
  • Ability to track, troubleshoot, and analyze problems
  • Ability to operate forklift/stock picker to move items around a warehouse
  • Ability to work well under pressure and meet deadlines
  • High school diploma or equivalent with some college

Recommended Qualifications


  • Current or previous California OSHA forklift certification
  • Knowledge of hazardous material or E-waste and OSHA requirements

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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