Manager, eCommerce

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As someone with expertise leading digital sales strategies and eCommerce platforms, you have strong problem-solving skills that will help drive enterprise level software implementation at Esri. While working on complex challenges you pursue sophisticated solutions. You understand that rigor leads to better results. We welcome you to our digital commerce team, where you will lead a cross functional department, covering Esri Store, ArcGIS Marketplace, and our global distributor stores platform. Here, your next big challenge will be leading the development of a domestic and global digital commerce solution.


  • Initiate efforts to advance Esri’s digital sales strategy, which involves both a better experience for existing customers and a complementary process for net new customers
  • Help define program(s) scope, goals, and deliverables
  • Align priorities and timing of related work with stakeholders
  • Coordinate with Esri distributors to ensure global scalability
  • Apply an enterprise architecture mindset to solutions
  • Ensure teams are delivering, adhering to processes, and fully utilizing our suite of tools
  • Monitor project progress and assess and manage risk
  • Communicate regularly with stakeholders and executives
  • Lead as product owner for development team to set agenda and prioritize and approve work


  • 8-10 years of experience
  • Experience in an agile application development environment
  • Be an energetic, customer-focused, technically savvy individual with a hands-on approach
  • Strong communication skills
  • Excellent decision-making and leadership capabilities
  • Ability to work and communicate both at the tactical day-to-day level and at the strategic planning level with executives, colleagues, and technical teams
  • Bachelor’s in business, marketing, or related field (master's in business administration preferred)

Recommended Qualifications

  • Experience with Adobe Experience Manager and eCommerce
  • Experience with the buyer’s journey, from product discovery to beyond the purchase
  • Change management experience
  • Conflict resolution experience

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.


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