Support building and optimizing efficient and effective processes using Esri’s workflow management system to support marketing programs and campaigns. This environment is high volume with over 6,500 requests and 95,000 tasks per year, includes complex workflows, and emphasizes high quality assets and work. You will gather requirements and feedback from marketing teams and use analytics and reporting to identify issues and opportunities to improve quality, efficiency, and turnaround times. You will also support the product owner for the Workfront workflow management system. The qualified candidate will have an aptitude for driving improved business and operational outcomes using their analytical, operational, and technical expertise and project leadership skills.