Principal Product Designer - ArcGIS Online and ArcGIS Enterprise

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As a Principal Product Designer, you will have the chance to shape the future of ArcGIS Online and ArcGIS Enterprise, two powerful products that empower organizations across industries with cutting-edge mapping, analysis, and collaboration capabilities. Along with other talented designers and product development, you will push the boundaries in crafting and validating designs that extend the reach of GIS content for organizations around the globe. In this role, your designs will reach thousands of users leveraging ArcGIS to change the world.


  • Working closely with developers, product managers, and cross-functional teams to iteratively design end-to-end user experiences using participatory techniques
  • Coordinate with stakeholders to clearly identify requirements and specifications for both new and existing features
  • Develop personas, user journeys, information architecture diagrams, wireframes, visual designs, and prototypes to guide product development
  • Utilizing methods such as usability testing, surveys, and customer interviews to identify enhancements to product designs
  • Create and present comprehensive design solutions addressing business, brand, and user requirements through wireframes and prototypes
  • Lead by example in advocating for user-centered design principles, staying ahead of product design technologies and trends and conducting peer reviews, gather usability feedback, and assess implementations of designs
  • Effectively communicate conceptual ideas, design rationale, and user-centered design processes to developers, engineers, product managers, and other cross-functional team members
  • Provide mentorship and guidance to junior designers


  • 8+ years in product design, specifically for enterprise SaaS, web-based applications, or similar contexts
  • Proficient in utilizing Figma, Figma UI Kits, while adhering to established pattern libraries and frameworks
  • Demonstrated proficiency in accessibility standards (WCAG 2.0/Section 508 Compliance) with a proven track record of collaborating with developers to address and resolve accessibility challenges
  • Demonstrated self-ownership and initiative in exceeding responsibilities to drive impactful outcomes for the product and team
  • Strong written and verbal communication skills
  • Embrace a collaborative, data-driven approach with empathy, fostering effective teamwork through a focus on shared goals and mutual respect
  • An online portfolio demonstrating design abilities, thought process, and a strong understanding of client objectives
  • Bachelor's in human factors, HCI, graphic design, or a related field

Recommended Qualifications

  • Master's in human factors, HCI, graphic design, or related field



Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$114,400-$189,280 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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