Product Business Manager


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Overview


Oversee Esri's productization plan, the authoritative source of truth that provides the detailed description of the requirements to operationally implement the business processes, workflows, policies, and procedures necessary to release and support Esri products. You will use the product plan as the basis for defining and providing detailed information required to be used by various internal teams and their counterparts in our global offices to best implement the business practices, workflows, polices, and procedures.

Responsibilities


  • Create and maintain productization plans for assigned product(s)
  • Collaborate with operational readiness teams and create/implement best practices and process improvements
  • Plan details to assure all stakeholders have a common perspective on the goals and requirements as defined in the plan to assure each internal team has the information they need to build the processes and workflows necessary within their respective teams to successfully release the product
  • Provide post-release interpretive consultation with stakeholders within various Esri business units, providing domain expert guidance on business/licensing model issues, business rules and policies, legal terms of use, and other topics as defined in the productization plan
  • Define the details for Esri’s selling programs and collaborate with appropriate stakeholders to provide detailed operational implementation guidance for other selling programs
  • Define detailed distribution availability matrix and business rules for the product via our established sales channels
  • Document product compatibility restrictions where appropriate
  • Define product specific terms of use, localization plan, maintenance/subscription business rules and benefits, trial and evaluation software business rules, and physical deliverables when appropriate
  • Define business rules from migrating from existing to newer products
  • Work in partnership with peers across the company to ensure collaboration for shared goals.
  • Team with colleagues to evaluate and assess what’s working/what’s not
  • Be comfortable presenting, and working with, senior leadership and executive team for strategy development and execution planning

Requirements


  • 2-5 years of work experience as a product manager or productization manager in a related area
  • Domain knowledge of professional concepts including:
    • product lifecycle
    • product plans
    • productization plans
    • business/licensing models
    • business rules
    • legal terms of use
    • distribution model
  • Bachelor’s in geography, engineering, design, computer science, business, or related field

Recommended Qualifications


  • Recent MBA Graduate

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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