Product Engineer-Developer Experience


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Overview


Are you a software developer with a passion for APIs, programming technologies, and sharing your passion with other developers? Do you love great technical solutions, software architecture, and code examples? Do you enjoy writing technical documentation, code examples, and programming tutorials? Are you interested in helping advocate and support other developers’ success with Esri technology? Come work for the global leader in geographic information systems and have a direct impact on helping developers address climate change, disaster response, biodiversity, smart cities, and much more. Blend your passion for writing awesome code and explaining how it works to help us write better developer documentation focused on location-aware APIs, geography, maps, data analysis, and science. Help us improve our sample apps, developer documentation, and developer outreach by working on a cutting-edge team with other product engineers, technical writers, and other stakeholders to help write and edit developer-focused web pages, help topics, tutorials, API references, and supporting materials.

Responsibilities


  • Write code examples, apps, and tutorials to help explain APIs and software development patterns
  • Write technical concept topics and developer-focused product documentation
  • Advocate on behalf of the developer community and represent Esri’s developer-focused interests
  • Understand customer (developer) needs and translate that into actionable code and documentation improvements
  • Write blogs and customer outreach solutions to help developers successfully integrate our APIs into their solutions
  • Stay up-to-date and strive to be an industry expert with the latest technologies and development trends in your area of interest (front-end, back-end, native, etc.)
  • Work with internal API teams to influence the development of Esri technology on behalf of our customers
  • Build open-source apps, samples, and toolkit components that demonstrate best practice using the latest platform features
  • Collaborate with API teams to create, update, and maintain product documentation, code sample, tutorials, new ideas, and experiment with new APIs
  • Help define, organize, and make changes to website content and its information architecture
  • Create new code samples and documentation by turning API reference and code snippets into early drafts of product documentation
  • Establish and define developer requirements and translate them into code and documentation improvements
  • Work, adapt, and grow on a cutting-edge team of like-minded individuals working together to improve and challenge the status-quo
More experienced individuals will:
  • Experience with Esri’s mapping APIs or open-source mapping APIs
  • Understand GIS and enterprise developer workflows and translate that into technical documentation improvements
  • Contribute to the overall developer experience and user interface design
  • Write advanced code samples, applications, blog articles, and documentation on advanced developer topics
  • Help define API and SDK product roadmaps
  • Conduct developer meetups, webinars, conference sessions

Requirements


  • Demonstrated working developer experience with at least one current software development platform, such as web, JavaScript, iOS, Android, .NET, Java, Node.js, REST, or Python
  • Experience with documentation workflows that use any of the following: Markdown, YAML, JSON, HTML, CSS, JSX/MDX, or HTML templates
  • Experience with GitHub, git, version control tools and workflows
  • Understanding of REST architecture and experience with RESTful APIs
  • Excellent written and verbal communication skills, including presentation skills
  • Effective time management and organizational skills
  • Strong problem-solving and analytical skills
  • Bachelor's or master's in GIS, computer science, or related fields such as the physical or social sciences, or demonstrated industry experience and proven track record, depending on position level

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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