Product Engineer for ArcGIS Enterprise


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Overview


 

At Esri, we believe in helping our customers take on challenging geospatial problems and making a difference in the world. Join our team of talented and passionate engineers and help us build the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art geospatial capability to thousands of our customers and millions of users worldwide. Our team builds cutting-edge, highly scalable, and reliable distributed software for on-premises and the cloud. We make maps, geographic information, and analyses available on any device, anywhere, at any time.
In this role you will work closely with development and release engineers in designing, building, testing, and effective delivery of major releases and periodic updates to the software product. Members of this team develop a deep understanding of customer needs and product capabilities. Our product engineers provide a strong technical voice in the product development process and use the best tools available to build highly reliable, sustained, and evolutionary software.

Responsibilities


  • Collaborate with developers, fellow product engineers, and release engineers to design, build, and deliver patches and upgrades for ArcGIS Enterprise
  • Assist with implementation design and quality assurance for backend apis and help design and improve software update process designed for on-premises and cloud infrastructure
  • Plan, execute, and certify hotfix, patches, and upgrades
  • Troubleshoot and triage customer issues
  • Share workflows via help topics, blog posts, conference presentations, tutorials, and samples

Requirements


  • 2+ years experience with installation and administration of ArcGIS or similar GIS technology
  • 1+ years of experience in software testing or software development
  • Fundamental understanding of web services such as REST
  • Ability to automate workflows via scripting
  • Excellent problem-solving and analytical skills
  • Passionate about building and delivering quality software
  • Organized with effective time management skills
  • Excellent communication skills and ability to work with cross-functional teams
  • Bachelor's or master's in engineering, computer science and applications, math, GIS, geography or related field

Recommended Qualifications


  • 1+ years experience with scripting and automation of installation, administration, and monitoring of ArcGIS Enterprise using scripting languages and technology
  • 1+ years experience with developing and implementing test plans and test automation for UI and/or web services
  • Experience with building and delivering software products, patches, and updates
  • Knowledge of Windows, Linux
  • Familiarity with cloud systems (AWS, Azure)
  • Experience with test frameworks (Selenium, JMeter, or Ready API)
  • Experience with scripting languages such as Python

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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