Product Engineer – Geodatabase

Overview

We are looking for individuals with a dedication to quality and effective communication to join our team and help advance Esri's cutting-edge ArcGIS software.

As a product engineer on the geodatabase team, you will be responsible for understanding and communicating GIS data management functionality as it is used in ArcGIS Pro, ArcGIS Enterprise, and web GIS. You will write user guidance on data management functionality, participate in design discussions and reviews of new functionality, perform ad hoc and holistic testing, find relevant and interesting data sets, and build and document viable workflows and examples. You will work with our cross-functional global team of product engineers and writers. You will be actively involved with designing, building, and delivering geodatabase documentation using software development and quality assurance practices.

This challenging opportunity allows you work with a diverse group of engineers and developers to implement creative solutions to complex problems for creating and managing GIS data. You will also learn best practices from individuals that have decades of combined experience building ArcGIS, a premiere GIS platform.

Responsibilities

• Advocate for users who design, create and manage GIS data for their organization, using your problem-solving skills to address user needs and improve software quality
• Assist in evaluating and prioritizing tasks and features
• Contribute to our next generation functionality in design, testing, documentation, and demonstrations of software capabilities
• Work collaboratively with software developers to identify and troubleshoot the causes of product issues and limitations
• Provide technical assistance for the product
• Document creative, logical, and practical solutions to real-world problems
• Help shape product documentation with active contributions to administrative and user documentation
• Communicate project status regularly to the team
• Perform daily testing, analysis, investigation, and identification of documentation and software issues
• Review and analyze automated results, report status on quality and stability, and certify and verify each release is ready to ship
• Troubleshoot and triage issues reported by customers
• Research and analyze customer requests, industry standards, and specifications to help define requirements for enhancing our documentation experience
• Share workflows in help topics, blog articles, presentations, tutorials, and samples

Requirements

• 2+ years of industry experience in software testing or software development
• Proven experience writing technical documentation
• Experience with ArcGIS Enterprise, ArcGIS Online, or other geospatial technology
• Excellent problem solving and analytical skills
• Proven ability to build and deliver quality software in a team environment
• Effective project management, time management, and organizational skills
• Excellent written and verbal communication skills
• Experience with test frameworks such as Selenium and JUnit
• Bachelor's or master's in GIS, geography, engineering, computer science, math, or related fields

Recommended Qualifications

• Experience with developing and implementing test plans and test automation
• Experience with complex data sets within an enterprise-level environment, including the ability to leverage Oracle and/or SQL Server
• Understanding of the software development lifecycle
• Knowledge of software design to contribute to the user experience (UI/UX)
• Experience developing and executing automated, functional, regression, and performance tests
• Knowledge of a source control and issue management system

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

#LI-DK1