Publishing Product Engineer - ArcGIS Enterprise


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Overview


At Esri, our users come first. With hundreds of thousands of customers and millions of users worldwide, we want your help building the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art mapping and analytics capability.

Our team builds cutting-edge, highly scalable, and reliable distributed software for on-premises and the cloud. We make maps, geographic information, and analyses available on any device, anywhere, at any time. As a product engineer on the team, you will work with a diverse cross-functional global team in an innovative and collaborative environment to drive new features and functionality from conception to release. You’ll help design and test the innovative capabilities that allow sharing of GIS data from desktop to beyond. This includes enhancing existing capabilities, such as sharing interactive maps or 3D building layers, and designing future capabilities that empower others to reach new audiences. You will work with a diverse group of engineers and developers to expand the power of web GIS.

Responsibilities


  • Collaborate with product engineers and development engineers on software project teams to build new ArcGIS Enterprise software releases
  • Develop automated tests that ensure the quality and functionality of the software; contribute to the maintenance and monitoring of the test suite
  • Troubleshoot issues in current and past software releases
  • Work with users and industry experts to identify primary use cases and workflows
  • Support customers by troubleshooting and triaging reported issues
  • Assist with implementation design for server backend and/or UI development
  • Review and analyze automated test results, report status on software quality and stability, and certify software quality
  • Troubleshoot and triage customer issues
  • Share workflows in help topics, blog articles, presentations, tutorials, and samples

Requirements


  • Strong analytical problem-solving abilities
  • Effective time management and organizational skills
  • Ability to work well in a highly collaborative environment
  • Excellent written and verbal communication skills
  • A self-driven and quality focused mindset
  • Bachelor’s in computer science, engineering, geography, or related field, depending on position level

Recommended Qualifications


  • Knowledge of web formats and technologies such as JSON, REST, and JavaScript
  • Knowledge of relational database management systems such as Oracle, SQL Server, PostgreSQL
  • 1+ years of experience with test frameworks such as Junit
  • 1+ years of industry experience in software testing
  • 1+ years of experience with ArcGIS Enterprise, ArcGIS Online, or other geospatial technology
  • Fundamental understanding of web services including REST and SOAP

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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