Sales Development Representative

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Calling all aspiring salespeople! We are looking for individuals that are curious, competitive, coachable and tenacious who can work well in a team environment to join our Sales Development team. You possess outstanding verbal and written interpersonal skills and you are dedicated to learning as much as you can. As a member of the Sales Development team, you are play a critical role in Esri’s sales model and are key to our growth and ability to serve users with excellence.

This is a highly transparent, collaborative position aimed in working through sales campaigns with new and existing prospects. You will have the opportunity to build our company’s brand and customer loyalty. There is a defined growth path for successful Sales Development Reps to be promoted throughout the sales organization and into other similar roles and marketing functions.


  • Deliver results. Be effective with prioritization, follow-up, and maintenance of strategically assigned leads. Execute high volume of daily in-bound calls and emails. Support chat inquires.
  • Work Collaboratively: Follow up and move leads forward in the process; engage with sales teams to ensure timely handoff of leads for ongoing opportunity management. Work with sales management to develop target lists, call strategies, and messaging
  • Build relationships. Work closely with your sales executive to further develop the lead into the sales pipeline. Participate in team meetings and department strategy sessions
  • Be an expert. Collect and share feedback on lead quality to support prospect demand generation. Leverage the CRM and be diligent about creating/managing all data and activities. Spend 20 – 25% of time on outbound sales activity.


  • 1+ years of sales, business development, or consulting experience
  • Customer oriented with a high level of professionalism and a commanding desire to learn and succeed in tech sales
  • Responsive, friendly, and thoughtful in your communications; effective in communicating ideas and information, both written and verbal
  • Coachable—you don’t just go through the motions and do what we say. You’re self-aware. You reflect, listen to others’ feedback, give yourself feedback, and make changes
  • Comfortable on the phone and don’t shy away from the phone or favor only electronic means of communication
  • Ability to learn new concepts and software programs quickly, retain large amounts of information.
  • Easily adapt to a changing work environment
  • Excel in a collaborative environment—you enjoy helping others be successful while achieving your own goals
  • Experience with the Microsoft Office Suite, including basic spreadsheet familiarity
  • Bachelor’s in business, economics, marketing, geography, GIS, or related field

Recommended Qualifications

  • experience
  • Software/SaaS experience in a sales or business environment
  • Knowledge of any of the following industry sectors: commercial, utility, energy, state and local government, or federal government

Questions about our interview process? We have answers.

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them. 


Carefully managed growth and zero debt give Esri stability that is uncommon in today’s volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more. 


Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. 



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