Senior Product Engineer - ArcGIS StoryMaps


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Overview


Join the ArcGIS StoryMaps team and help us build a new digital storytelling tool with unprecedented mapping capabilities. Authors around the world use story maps to drive change, influence opinion, and create awareness with their stories getting millions of pageviews a day.

You will work with designers and developers to design, build, and run a cutting-edge responsive web application and native mobile apps. You will be involved at every stage of product development, from brainstorming broad ideas to ensuring quality through launch. Using your full range of product engineering, communication, and product thinking skills, you will be responsible for delivering a stable and useful product that meets customer needs.

As a qualified candidate, you have a track record of leading projects to successful outcomes for users and the business. You are a strong cross-functional partner and a great communicator and can take a solution from idea to implementation. You uphold a high standard of quality, have a strong appreciation for the details, and understand the value of clear communication. Above all, you approach problems holistically and create elegantly simple solutions to multi-faceted problems.

Responsibilities


  • Coordinate with designers and developers to build a web app and native mobile apps on iOS and Android
  • Provide operational support to the development team
  • Assist in prioritizing the development efforts of new features and enhancements
  • Engage with customers and collect product feedback
  • Lead customer success efforts by creating user guides, product documentation, and other resources
  • Conduct product quality assessments and certify release readiness
  • Organize and lead collaboration and communication efforts for the team

Requirements


  • 4+ years of product engineering experience
  • Experience in building customer-focused mobile products
  • Experience collecting and analyzing metrics to inform data-driven product decisions
  • Demonstrated ability to give and receive feedback constructively
  • Effective problem-solving and analytical skills
  • Excellent communication and presenting skills
  • Good interpersonal and organizational skills with the ability to work in cooperative team environments and take initiative to help when needed
  • Bachelor’s or higher in software engineering, GIS, or related field, depending on position level (master’s preferred)

Recommended Qualifications


  • Knowledge of software localization, internationalization, and accessibility
  • Experience in software engineering or product design
  • Background in marketing consumer software
  • Professional experience in digital communication or storytelling

Questions about our interview process? We have answers.

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

 

Sathya

 

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