Software Product Manager - Real-time Data


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Overview


Real-time geospatial technology is increasingly used across industries to connect to new and valuable sources of information, track and protect assets, and create insight on when and where to respond to rapidly changing conditions.  Join the Esri Real-Time team and support the innovation and evolution of stream processing and big data analysis capabilities.  As the product manager for Esri’s real-time products, you will manage a portfolio of SaaS and enterprise product offerings that enable organizations to leverage the power of location in real-time data to drive situational awareness, detect incidents, and take action.

 

The successful candidate will have proven software product management experience based on market opportunities and innovation. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product’s development priorities.

Responsibilities


  • Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
  • Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
  • Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
  • Communicate the product roadmap and release timelines to customers and staff
  • Lead and support customer product briefings and conference presentations
  • Represent ArcGIS GeoEvent Server and ArcGIS Velocity as the product expert on social media platforms
  • Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
  • Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the real-time visualization and analytics space
  • Meet with key customers to understand their business needs and assist with mission critical projects
  • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
  • Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers

Requirements


  • 3+ years of professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
  • Proven experience supporting technology innovation through aligning software capabilities with market opportunities
  • Ability to cultivate strategic relationships with customers and partners
  • Capability to effectively document and verbally communicate market requirements to development staff
  • Ability and willingness to travel
  • Bachelor’s in Business Administration, Marketing, or related field

Recommended Qualifications


  • Master’s in Business Administration, Marketing, or related field
  • Experience in GIS and location-based content
  • Experience with Internet of Things (IoT) technology
  • Experience in public works, transportation, fleet tracking, or related fields
  • Experience and certifications with the Pragmatic Framework

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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