Solution Engineer - Education

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about it in ways that get others excited about the power of GIS technology. We have a great place for you at Esri, where you will join an account team and advise customers on their most complex business challenges. You will leverage your problem-solving skills to demonstrate the value of geoanalysis and how it finds unique patterns, trends, and understanding within a customer’s data.

Responsibilities

• Build relationships. Become a core member of an account team as you present, demonstrate, and support selling Esri software and solutions. Support your team as you help plan and execute sales strategies. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message.
• Be an expert. Become a subject matter expert of the education sector as well as a technical expert of ArcGIS. Anticipate the needs of the customers you support.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical business challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present GIS technical demonstrations of proposed solutions to clients. Understand how to design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology.

Requirements

• Exceptional presentation, interpersonal, and listening skills
• 3+ years of experience with the ArcGIS platform leveraging ArcGIS Enterprise and/or ArcGIS Online
• 1+ years of experience with facility management software and workflows (e.g. IWMS, CMMS, CAFM, or EAM)
• Demonstrated experience in conceptual solution design to help expand GIS across campus facility, utility, and public safety departments
• Experience with geodatabases and underlying DBMS technology (SQL Server or Oracle)
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Ability to travel domestically or internationally 25-50%
• Bachelor’s or master’s in geography, computer science, or a related field, or equivalent work experience

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Some programming and scripting experience with Python, JavaScript, .NET, Java, C++, Objective C, and/or Swift
• Experience with ArcGIS Enterprise web applications or other web application development
• Experience using current GIS technology and leveraging the full ArcGIS enterprise suite of tools to demonstrate Esri’s patterns of use
• Experience incorporating CAD/BIM data into GIS with a focus on indoor mapping
• Knowledge of design and engineering software (e.g. Autodesk – Revit, AutoCAD)

Questions about our interview process? We have answers.

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them. 

Carefully managed growth and zero debt give Esri stability that is uncommon in today’s volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more. 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. 

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