Solution Engineer - Imagery and Remote Sensing

Overview

As a solution engineer, you will support account executives with Esri’s most important customers, providing solutions to challenging technical issues including initial deployment and on-going support. You will also work closely with sales and product teams to ensure the successful implementation of Esri’s imagery and remote sensing solutions within enterprise customers’ organizations. The ideal candidate is a creative problem solver who is able to translate complex technical details into business context.

Responsibilities

• Build relationships. Become a core member of an account team as you present, demonstrate, and support selling Esri software and solutions. Support your team as you help plan and execute sales strategies. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message.
• Be an expert. Become a subject matter expert of the global imagery and remote sensing sector as well as a technical expert of ArcGIS and the Site Scan for ArcGIS product. Anticipate the needs of the customers you support.
• Solve problems. Develop solutions to address on-going technical client requirements with the aim of growing imagery and remote sensing product usage. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to clients. Understand how to design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology.

Requirements

• 1+ years of experience with Esri technology
• 1-3 years of experience in the imagery and remote sensing industry
• Understanding of ArcGIS from an IT context (e.g., hardware, software, storage, security, networking, servers, databases, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s or master’s in geography, computer science, or a related field, or equivalent work experience

Recommended Qualifications

• Familiarity of the Site Scan for ArcGIS product, and the construction, engineering, and mining industries
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems
• Some programming and scripting experience with Python, JavaScript, .NET, Java, C++, Objective C, and/or Swift
• Experience with ArcGIS Enterprise web applications or other web application development
• Experience with the operation of small unmanned aircraft
• Experience with geospatial data
• Experience with the Autodesk AEC Suite and Esri software suite
• US FAA remote pilot certificate

Questions about our interview process? We have answers.

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today’s volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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