Solution Engineer - Utilities

Overview

At Esri, our solution engineers are part of a highly-skilled team that helps shape strategies on the effective adoption and use of the ArcGIS platform. We invite you to use your problem-solving skills and passion for GIS technology to become an integral part of the Asian Pacific Utilities team. You’ll work closely with our local distributors that helps our customers take advantage of geoanalysis to find unique patterns, trends, and understanding hidden within complex business problems.

Responsibilities

• Build relationships. Become a core member of an Esri sales team, local distributors and partners as you present, demonstrate, and support selling Esri software and utilities solutions within Asia Pacific
• Be an expert. Become a subject matter expert in the regions as well as a technical expert of Esri’s technology
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical business challenges they face in the utilities sector. Define and deliver enterprise strategies to customers that align Esri’s solutions with their business.
• Tell our story. Localize and present GIS technical demonstrations of proposed solutions to clients. Understand how to design presentations for technical and non-technical customers within various organizations. Provide configuration guidance and best practices to distributors and partners.

Requirements

• 5+ years of experience with the Esri products using editing tools, performing spatial analysis and creating geodatabases within the utilities sector
• Relevant experience using current Esri technology and leveraging the full suite of tools to demonstrate Esri’s patterns of use
• Understanding of ArcGIS from an IT context (e.g., hardware, software, storage, security, networking, servers, databases, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology such as SQL Server or Oracle
• Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Remarkable presentation, interpersonal, communication, and listening skills
• Proficient in English, verbal and written and fluent in, preferably, Mandarin, Japanese, or other Asian language
• Ability to travel up to 50% of the time throughout Asia Pacific with occasional travel to the US
• Bachelor’s or master’s in geography, computer science, or a related field, or equivalent experience

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and
• Experience with system architecture and design
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Some programming and scripting experience with Python, JavaScript, .NET, Java, C++, Objective C, Swift
• Experience with ArcGIS Enterprise web applications or other web application development

Questions about our interview process? We have answers. 

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.
Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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