Startup Program Coordinator


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Overview


Support ground-breaking technology companies as they develop through their participation in the Esri Startup Program. You will be responsible for organizing and operating the overall program, including vetting applicants, onboarding partners, supporting partner reviews, and processing graduations. Being proactive and resourceful, you will innovate and deliver new and creative solutions to solve their business needs while working in a dynamic and high performing business environment. Come be part of a team that provides world-class support for Esri partners, ensuring they achieve success and are highly satisfied with the Esri Partner Network (EPN) program.

Responsibilities


  • Collaborate with your team. Provide program support for partner managers. Serve as a liaison by responding to general inquires received in alias inbox and field to appropriate Esri contact.
  • Support key events. Work with team to coordinate external startup events and startup areas at Esri conferences and events.
  • Deliver results. Vet program applicants for technical and business requirements, including the organization of discovery meetings with Esri staff. Manage processing and approvals for new startups across Esri and sistributor stakeholders.
  • Understand your customers. Organize annual account check-ins in support of quality program participants. Develop content for Esri Partner Network marketing teams to promote startups in articles, case studies, customer success stories, social media, etc.
  • Implement processes. Maintain and revise email templates, onboarding blogs, and all online content for the program in the Esri Community, Partner Community, SharePoint sites, and newsletters. Process graduations from the program into the Esri Partner Network.

Requirements


  • 2+ years of partner, channel, or sales operations experience
  • Proficiency with Microsoft Office products
  • Experience with collaboration tools such as SharePoint, Salesforce, Slack, and/or other business management/reporting systems
  • Excellent communication, collaboration, organizational, and time management skills
  • Demonstrated customer service, troubleshooting, analytical, and problem-solving skills
  • Ability to effectively prioritize, coordinate, and complete multiple simultaneous activities
  • Proactive, self-motivated, agile, and team-oriented
  • Bachelor’s in business, GIS, geography, or related field

Recommended Qualifications


  • Familiarity with or exposure to Esri or other GIS technology

Questions about our interview process? We have answers.

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today’s volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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