System Engineer


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Overview


You will work closely with the Intelligence Community (IC) at the intersection of enterprise IT and GIS technology to implement ArcGIS Enterprise and our broad array of other software offerings.  These customers represent our most challenging and technically accomplished partners, and your expertise in solving complex technical challenges will be essential to their success.

The ArcGIS platform brings together maps, apps, data, and people to make smarter decisions and enable innovation.  Our Professional Services Division plays a crucial role in the deployment, usage, and innovation of the ArcGIS platform.  Our mission is simple yet powerful:  enable user success through the deployment of ArcGIS, broaden the impact of geospatial technology, and push the platform to make our own technology better.

Responsibilities


Implement Advanced ArcGIS Enterprise Deployments

  • Deploy and configure ArcGIS Enterprise in a wide variety of environments across operating systems, cloud providers, security architectures, customer types, industries, and organizations
  • Configure ArcGIS Enterprise systems to meet the customer’s service level agreement including high availability, disaster recovery, and security requirements
  • Plan and execute the migration of content from one ArcGIS Enterprise deployment to another, encompassing different architectures, deployment strategies, and software components

Investigate, Analyze, and Solve Technical Problems

  • Troubleshoot advanced ArcGIS Enterprise deployments, providing guidance for platform components such as storage, networking, and security
  • Use a wide variety of tools to identify performance issues with web applications, web services, and databases
  • Provide evidence-backed recommendations to customers regarding performance monitoring, management, and optimization

Enable Users to be Successful

  • Work closely with customers and partners to identify, design and certify key GIS workflows for the ArcGIS platform
  • Provide platform cinfiguration guidance and best practices to customers
  • Understand how Esri`s technology integrates/interfaces with customers' solutions vision

Optimize Performance and Organization

  • Collabroate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform
  • Prepare and present high-quality business and technically-related documentation
  • Communicate best practices for building and maintaining enterprise geodatabases 

Requirements


  • 3+ years of experience designing, implementing, and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
  • Broad system administration experience on Windows and/or Linux
  • Familiarity with network concepts and topics (e.g., domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
  • Working knowledge of at least one scripting or programming language (e.g., Python, PowerShell, JavaScript, C#)
  • Experience with at least one RDBMS, including SQL query writing (e.g., SQL Server, Oracle, PostgreSQL)
  • One or more industry-standard IT certifications (e.g., Esri, CompTIA, Microsoft, Amazon)
  • Working knowledge of modern web technology including web servers, web browsers, HTTP methods, and tools 
  • Applicants selected will be subjected to a security investigation and may need to meet eligibility requirements for access to classified information. This could include a Top Secret Clearance (TS), a Top Secret Sensitive Compartmented Information Clearance (TS/SCI), a TS/SCI with Counterintelligence Scope (CI) and/or a Full Scope/Lifestyle
  • Bachelor’s in Geography, Computer Science, GIS, Mathematics or a STEM related field

Recommended Qualifications


  • Direct work-related experience in and familiarity with the organizations and operations of the US Intelligence Community (IC) and/or Department of Defense (DoD)
  • Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS, and ArcGIS Runtime and their associated APIs or interfaces
  • Cloud-based system operations (SysOps)
  • Security + 
  • Master’s in Geography, Computer Science, GIS, Mathematics or a STEM related field

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

 

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