System Engineer

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You will work closely with Department of Defense (DoD) at the intersection of enterprise IT and GIS technology to implement ArcGIS Enterprise and our broad array of other software offerings. These customers represent our most challenging and technically accomplished partners, and your expertise in solving complex technical challenges will be essential to their success.

The ArcGIS platform brings together maps, apps, data, and people to make smarter decisions and enable innovation. Our Professional Services Division plays a crucial role in the deployment, usage, and innovation of the ArcGIS platform. Our mission is simple yet powerful: enable user success through the deployment of ArcGIS, broaden the impact of geospatial technology, and push the platform to make our own technology better.


Design and Implement Effective ArcGIS Enterprise Systems

  • Utilize your capabilities in DevOps, DataOps and IT architecture design to streamline infrastructure processes and optimize scheduling and performance
  • Influence domain-driven design and architecture principles of data lineage, data security, data privacy, data uptime and reliability
  • Plan the migration of content from one ArcGIS Enterprise deployment to another, encompassing different architectures, deployment strategies and software components
  • Identify system data, software components required to meet user needs for ArcGIS implementations
  • Configure ArcGIS Enterprise systems to meet the customer`s service level agreement including high availability and security requirements
  • Install, configure and test system management tools, infrastructure and server plugins
  • Provide ongoing support of the on-premise hybrid and cloud infrastructure
  • Research, test or verify proper functioning of software patches and fixes

Maintain and Support System Deployments

  • Evaluate, maintain and upgrade operation systems and software to optimize functional capabilities
  • Monitor and correct issues and create recovery processes and hardware for failures and performance bottlenecks, identify possible solutions and work with developers to implement those fixes
  • Perform ongoing maintenance operations, including installing or upgrading
  • Provide technical support and guidance for the development or troubleshooting of systems
  • Ensure technical documentation exists for all systems and is kept up to date
  • Understand business priorities and future goals and translate to optimized infrastructure tools and improved service delivery
  • Provide reports and updates on usage, maintenance and debugging in an agile environment


  • 2+ years of professional experience with a focus in system architecture in a distributed enterprise environment, ideally ArcGIS 
  • Broad system administration experience on Windows and/or Linux 
  • Programming experience in C++, C# JavaScript, Python and/or PowerShell 
  • Experience with at least one RDBMS including SQL query writing (SQL Server, Oracle, PostgreSQL) 
  • Experience with Cloud system operations (SysOps
  • Experience with DevOps concepts 
  • Applicants selected will be subjected to a security investigation and may need to meet eligibility requirements for access to classified information. This could include a Top Secret Clearance (TS), a Top Secret Sensitive Compartmented Information Clearance (TS/SCI), a TS/SCI with Counterintelligence Scope (CI) and/or a Full Scope/Lifestyle 
  • Bachelor's in geography, computer science (CS), computer engineering (CSEE), geographic information systems (GIS) or related STEM field

Recommended Qualifications

  • 7+ years of professional experience with a focus in system architecture in a distributed enterprise environment, ideally ArcGIS
  • Direct work-related experience in and familiarity with the organizations and operations of the Department of Defense (DoD) and/or US Intelligence Community (IC)
  • Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associated APIs or interfaces
  • AWS, Azure, CompTIA, Esri IT certification(s)
  • Security + certification
  • Strong knowledge and understanding of CI/CD processes and deployment tools such as Kubernetes
  • Master`s degree in geography, computer science (CS), computer engineering (CSEE), geographic information systems (GIS) or related STEM field

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.



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