Systems Engineer - DevOps

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We welcome you to join a small, dedicated team of engineers located in the heart of our IST organization! Our mission is to deliver end-to-end deployment functionality and provide bespoke automation services to teams across Esri. You will contribute directly to the pipelines, scripts, and infrastructure that we rely on to accomplish this. Together, we will enhance the features that we deliver to development teams, streamline legacy operational practices, and collectively drive towards a stronger engineering posture from which we can continue to iterate and improve our best practices.


  • Collaborate with teams across Esri to maintain production applications and infrastructure
  • Design, implement, and maintain resources in public clouds like AWS, Azure, and GCP
  • Collaborate with development and operations teams to improve deployment processes
  • Automate resource deployments using infrastructure as code
  • Configure and deploy containerized micro-service components
  • Troubleshoot critical systems and provide root cause analysis
  • Operate and improve functionality on logging, monitoring, and alerting tools


  • 3+ years of relevant work experience - We are looking for someone who can hit the ground running and be contributing to the team quickly
  • At least one year of experience in a Cloud Infrastructure or DevOps role – Our day-to-day is working with development teams to ship code to our public cloud infrastructure
  • Experience configuring Linux and/or Windows systems – Our workloads run on a variety of Linux distributions and Windows versions
  • Ability to write Python, PowerShell or Shell – We automate as much as possible, and we lean on languages like this to help accomplish this
  • Experience with build and configuration management tools – We use a variety of tools in this space, so exposure to one or more of them would be needed
  • Working knowledge of Git – Everything is code, and our VCS of choice is GitHub Enterprise, so a strong understanding of Git is a must
  • Ability to automate common tasks – Much of the automation our team builds revolves

Recommended Qualifications

  • Familiarity with the HashiCorp family of tools – Terraform, Packer, and Vagrant are all heavily used in our shop, so being familiar with these tools is a plus
  • Exposure to containers and/or container orchestration – One of our big shifts is towards serverless and containers, so having some knowledge here will help
  • Experience with ServiceNow – Our organization is rallying around ServiceNow as a platform, so having expose here would be a benefit, but not a must
  • Proficiency with monitoring tools - Our teams use tools like Prometheus and Grafana to monitor workloads across the landscape
  • Experience with CI/CD tools - Workloads are built and shipped via Jenkins pipelines, so experience here will be a big help

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.


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