Technical Consultant - Implementation Engineering

Overview

Technical consultants play a crucial role in the innovation and implementation of our technology. They have the opportunity to deploy and consult on advanced ArcGIS Enterprise configurations using a best practices approach. They broaden the effect of Esri technology and help shape the evolution of GIS by identifying new implementation patterns.

In this role, you will work closely with clients within the Defense/Intelligence Community (IC) to establish solutions to support the agency’s mission and make it successful, broaden the effect of GIS technology to its business, and help shape the evolution of the platform by identifying new implementation patterns.

Responsibilities

Enable users to be successful

• Work closely with customers and partners to identify, design, implement, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers
• Understand how Esri’s technology integrates/interfaces with customers' solutions vision

Grow business

• Communicate ArcGIS enterprise technologies to technical and non-technical customers
• Be able to understand, create, and explain new data products created by spatial analysis
• Proactively craft and propose solutions that clarify how GIS brings business value to address critical challenges and mission requirements faced by our customers
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations 

Push technology/platform

• Possess a desire to immerse yourself in location-based problem solving to support our clients' missions
• Push the boundaries of current mapping technology for some of the largest organizations in the world

Optimize performance and organization

• Collaborate internally to help customer organizations align their technical objectives and business goals with Esri’s technology platform
• Prepare and present high-quality business and technically-related documentation
• Communicate best practices for building and maintaining enterprise geodatabases

Requirements

• 5+ years of experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online)
• Experience with Esri software including ArcGIS Enterprise, Portal for ArcGIS, ArcGIS Desktop, ArcGIS Online, ArcGIS Runtime, and their associated APIs or interfaces
• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, etc.
• Experience with current technology implementation patterns including service-oriented and cloud
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platform
• Strong, persuasive communication skills
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
• US Citizenship and ability and willingness to obtain a security clearance
• Bachelor’s or master’s in geography, computer science, engineering, mathematics, GIS, or a related field, depending on position level 

Recommended Qualifications

• Direct work-related experience in and familiarity with the organizations and operations of the US Intelligence Community (IC) and/or Department of Defense (DoD)

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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