Technical Writer-ArcGIS Pro


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Overview


Esri helps people solve some of the world’s most difficult problems through its software products, services, and a commitment to science, sustainability, community, education, research, and positive change.

As a member of the core ArcGIS Pro documentation team, you will be in the center of the Software Development division, gathering and sharing information that will help our users succeed in their problem-solving efforts. Your main goals will be to write technical documentation; create blog posts and video scripts and produce videos; and assist with running our content management system (CMS).

Responsibilities


  • Enhance existing technical documentation and tutorials to reflect the latest functionality
  • Consistently deliver content that our users value
  • Continually building your knowledge of ArcGIS Pro and related products
  • Pay attention to user needs through feedback, forums, and conferences
  • Collaborate with product engineers and software developers from the ArcGIS Pro development teams
  • Plan, write, and test tutorials and blog posts, frequently covering introductory and general-purpose topics while sometimes exploring more advanced ones
  • Provide reviews and writing guidance to product engineers who write documentation
  • Assist in managing, editing, versioning, and publishing large volumes of technical documentation using our CMS

Requirements


  • Ability to analyze problems and describe solutions
  • Experience communicating complex technical information to diverse audiences in varied written and verbal formats
  • Superior initiative and ability to work effectively in a team environment as well as independently
  • Basic knowledge of ArcGIS or other GIS products
  • Bachelor’s in technical writing, English, journalism, geography, or related field

Recommended Qualifications


  • 3+ years of experience with ArcGIS products or other mapping/GIS products
  • Experience with content management systems
  • Advanced video editing and production skills
  • Basic to advanced understanding of Python or other scripting or programming language
  • Internationalization experience

Questions about our interview process? We have answers.

About Esri


Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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