Video Operations Specialist

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Esri’s highly regarded Video Storytelling Team is looking for a vital resource - someone who can provide the operations support our producers rely on to do what they do. To see examples of the kind of work Esri’s Video Storytelling Team produces please go to:

You will collaborate across the team with executive producers, producers, editors, and other departments and external vendors to perform, maintain, and improve the operational processes that underpin the team’s work.

You’ll be responsible for maintaining relationships with external vendors, internal stakeholders, and production talent; researching new talent; documenting production processes; using project management and business operations software to move projects forward and track production timelines; and assuring team compliance with Esri’s financial and legal processes and procedures.


  • Use project management software to maintain, track, and facilitate the video production pipeline; and create project status reports for executive producer and department team leads
  • Host weekly production coordination meeting with all team members
  • Document team production policies and processes, and suggest ways of improving processes to increase efficiency and reduce costs
  • Gather, document, and process documentation required for Esri corporate budget approval of video team productions and activities
  • Collaborate on the maintenance of vendor database, process and track vendor contracts, and research potential new vendors (Examples of vendors include audio library and video stock companies, freelance creative talent, and creative production companies.)
  • Support team technical operations by generating IST equipment orders and support tickets
  • Support team writer and executive producers in executing technical aspects of publishing a monthly e-newsletter
  • Support team archival specialist with digital video asset library maintenance and help track licensing agreements relating to video assets
  • Help support day-to-day production tasks as needed and requested by the Video team’s line producer
  • Serve as a point of contact for internal Esri teams on matters of timelines and other operations activities


  • 2+ years of operational experience within a creative production or marketing environment and a bachelor’s degree
  • Experience using project management/workflow tools, such as Workfront and Asana
  • Strong written, verbal, and presentation skills with ability to form strong working relationships with other teams across the organization
  • Highly organized, strongly self-motivated, with the ability to work in a team setting, independently, and on multiple tasks simultaneously in a fast-paced, deadline-driven environment
  • Superior attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments
  • Strong creative problem-solving skills

Recommended Qualifications

  • Experience working collaboratively with creative teams
  • Working knowledge of Adobe Creative Cloud applications applicable to video production
  • Working knowledge of the video production process
  • Experience managing digital media assets



Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$68,640-$114,400 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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