Web Quality Assurance Engineer – ArcGIS Business Analyst

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Be a part of advancing the next generations of ArcGIS Business Analyst. Our team is building analytical tools and demographic data to help our users make better decisions using Esri software. We are looking for passionate professionals who can lead the quality assurance and testing of the ArcGIS Business Analyst Web App. This exciting product development role also provides opportunity to craft demonstrations, user stories and compelling content.


  • Lead testing efforts on the ArcGIS Business Analyst Web App product development team
  • Work closely with developers to reproduce, isolate, and resolve critical issues
  • Create and maintain QA test plans, conduct tests, capture test results, and maintain wiki articles outlining testing best practices
  • Organize and run software testing events, such as bugouts and release certifications
  • Continuously test the software and report bugs and manage the queue via bug tracking systems (i.e., Gitub, Salesforce)
  • Work with internal and external customers to prioritize and document new bugs and enhancements with clear reproducible steps and supporting data
  • Track bugs and enhancements in Github throughout the product lifecycle
  • Evaluate issues across multiple staging environments, such as Dev, QA, and Production
  • Become an ArcGIS Business Analyst Web App technical expert with the ability to customize and extend its capabilities across industries
  • Craft product demonstrations: build sample workflows, create videos, blogs, and supporting materials that guide best practices for users
  • Support the software product life cycle by contributing to user requirements, UX design, testing, documentation, release, and support
  • Provide support and knowledge transfer to customers using the Esri Community platform and other available media


  • 2 years of industry experience in software QA and product testing
  • Understanding of web technologies (JavaScript, HTML, REST)
  • Experience with ArcGIS software, ArcGIS Business Analyst, and demographic content
  • Strong team skills and the ability to work independently
  • A details person with a passion for finding bugs and verifying fixes
  • Strong analytical problem-solving skills
  • Excellent written, verbal, and presentation skills with the ability to communicate complex concepts to a variety of audiences
  • Proven ability to work in a fast-paced team environment yet also self-driven to make a difference
  • Bachelor’s or master’s in geography, GIS, computer science, or related field, depending on position level

Recommended Qualifications

  • Experience with ArcGIS Pro, Business Analyst apps, ArcGIS Online, Portal for ArcGIS
  • Understanding of automated test harnesses (regression, coded-UI, Jenkins)
  • Familiarity with Agile software development and testing
  • Experience with software localization testing

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.


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