Faster response times
Water utilities use sophisticated systems to supply clean water, and collect and treat wastewater. When it comes to managing incidents and outages, water utilizes often rely on manual processes. This can result in slow response and subpar integrations with customers or outside agencies.
Consider that water and wastewater utilities have miles of underground lines and assets spread over large areas. During incidents or outages, it’s important to be able to send crews to the correct location. By connecting real-time data to geographic location, operators and managers can visualize the location and impact of an incident. The Esri + OSIsoft solution empowers operators to stay ahead of problems and pinpoint response efforts.