Christie Pleiss is part of the Esri Professional Services leadership team, responsible for the Services Programs Department. She helps oversee business and delivery management of the Esri Enterprise Advantage Program (EEAP), Business Partner Advantage Program, and technical and business consulting programs. She also supports cross-cutting organizational initiatives, including location strategy, and customer and partner enablement. Pleiss has been with Esri for over 17 years in a variety of roles ranging from solution product development, implementation services, and technical advocacy for Esri partners. In more recent years, she established and evolved Esri's technical advisor practice and led the growth of the EEAP as program manager. Prior to working at Esri, Pleiss worked as a remote sensing/GIS specialist at the National Oceanic and Atmospheric Administration's (NOAA) National Geophysical Data Center in Boulder, Colorado. Pleiss holds a bachelor of arts in geography from the University of Colorado Boulder and a master of science in civil and environmental engineering from the University of Wisconsin–Madison.