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Tuesday, 7 May

Registration 2

16:00 – 18:00  |  Willem Burger Foyer

Welcome Reception

16:00 – 18:00  |  Willem Burger Foyer

Wednesday, 8 May


07:00 – 16:30  |  Willem Burger Foyer


07:00 – 08:15  |  Willem Burger Foyer

Plenary I

08:30 – 10:00  |  Willem Burger Zaal

View the Plenary Session Page

This year’s Plenary brings together key industry stakeholders from water, electric, gas, and telecommunications organizations to address the current challenges of energy transition in the utilities sector.


Learn how industry experts from Europe are using new GIS technology to digitally transform their organizations. Be inspired by proven best practices from fellow utilities that are modernizing their network by improving integration, implementing new technologies, and lowering operational costs by enabling field workers and decisions-makers with the right tools to do their work better and smarter.


Jon Andreas Pretorius is the Chief Information Officer at Hafslund, Norway’s largest power grid. Pretorius will take you inside Hafslund’s strategy and preparation for Norway’s future energy demand, detailing how they are leveraging GIS technology to modernize and adapt to these sizeable demands.


The Utility Network Community in Europe is a cooperative spearheaded by Orsted, Hafslund, Fluvius, Eniig, and Lyse. Sigve Hamran from Lyse and Kjetil Nymoen from Hafslund will take you inside their efforts to build an open standard data model for European utilities with Esri’s latest utility network technology. This model will lower the cost of migration and developing new solutions, as well as support innovation across the utility industry.

Morning Break

10:00 - 10:30  |  Willem Burger Foyer

Plenary II

10:30 – 12:00  |  Willem Burger Zaal

View the Plenary Session Page


The ArcGIS geospatial platform is delivering greater efficiency and improved decision making.  From the latest in ArcGIS – including the latest with the Utility Network – to updates across the desktop, enterprise, and mobile app environments, you’ll gain insight into the technology advancements, and how you can enhance your organization’s geospatial infrastructure.  


Ross Simson is the Head of Data Factory at Thames Water Utilities Limited, UK's largest water and wastewater services provider and supply around 2,600 million liters of tap water across London and the Thames Valley. See how Ross is using the power of location to create a 360 view degree of the customer.


 Amerley Ampofo is the senior manager of customer analytics at MTN in Ghana. In her current role, she leads the efforts of the MTN telecommunications company to deliver data-driven insights for better business decision-making.

Hosted Lunch

12:00 – 13:30  |  Willem Burger Foyer

Executive Briefing (Invite Only)

12:00 – 13:30  |  Ruys Zaal


An opportunity for executives to meet with Esri directors to discuss strategy and future opportunities for their organizations. Share experience and gain access to industry expertise.  

Water: Asset Management & Best Practices

13:30 – 14:45  |  Schadee Zaal


13:30 - 14:00

How to Implement SAP in a Water Utility 

Wybren De Jong, Vitens

Vitens is one of the larger water utilities in the Netherlands that would like to share their story of how they are implementing SAP in their company.


14:15 - 14:45

Establishing a Water Information Model Dashboard for GIS Modernization 

Rob Van Welsenaere, Avineon

During the implementation of an integrated GIS, many decisions are made about apps and maps that will use the data, configurations and customizations to the data, or interfaces with other systems. Unfortunately, many of these decisions remain decentralized, hidden within the system’s code or undocumented. As such there is often an incomplete impact analysis, planning or communication about upcoming GIS upgrades or migrations, leading to inefficiencies and additional costs. WML has started establishing a water information model dashboard, storing the many business and technical decisions about the GIS implementation and the daily operational use. In this way, WML aims to be prepared for any upcoming GIS projects and modernizations initiatives. This presentation shares the first conclusions (difficulties, benefits, efforts) from the documentation of the data model and data usage across various business use cases such as KLIM responses, ERP integration, data usage in the field and others.

Telco:Revenue Generation & Collaboration

13:30 – 14:45  |  Hudig Zaal


13:30 - 14:00
Fiber Network Investment and Roll-Out Planning 
Christoph Zonsius, Esri Deutschland
Believe it or not - Germany produces the best cars in the world but has a broadband infrastructure with huge gaps in rural areas. Many significant government initiatives has been started in the last years to change that situation. Currently there are still many decision to be made - especially where to extend the network and how. Many different parties are involved in the decision process and they need quick access to strategic planning data and location information to manage their workflows more efficiently.  This presentation shows how the ArcGIS Platform is an essential part in supporting that process.

14:15 - 14:45
Greenfield Development - Faster Realization Through Map Based Collaboration 
Matthia Daues, UnityMedia
Unitymedia, a German cable network operator, is among the first market entities to be informed when a municipality within its footprint announces a new greenfield development area. These announcements initiate sales and engineering processes intended to assess and expand existing network infrastructure. Historically, the success rate of these expansion efforts varied greatly due to the implemented processes not being tightly bound in a common workflow framework. To remedy this, three fundamental changes were implemented to:  Unify framework, workflow, and document management; Make information available more freely and transparently; Use a map display as the central hub for greenfield related data and information. The objective of our discussion will be to explain how we created a highly automated GIS-based information switchboard for all departments involved in greenfield development.

Electric & Gas:GIS Across the Enterprise

13:30 – 14:45  |  Van Beuningen Zaal


13:30 – 14:00

A Modern GIS System and How the Utility Network Management Extension Will Support the Need for Accurate and Intelligent Asset Information in a Gas Network

Peter Schneider, Energie 360°
This presentation shows the transition of the Energie 360°’s GIS system: An asset documentation and map making system for GIS specialists was transformed into an integrated, flexible and advanced GIS system supporting a full range of work processes that meet the demands of the various end users in- and outside the organization and across energy solutions.  We will emphasize on the importance of the data quality for advanced GIS systems as it is a prerequisite for a usable and reliable integrated GIS system. Regardless if sensor data (IoT), CRM or meter information are to be integrated or any kind of network analyses or network calculations should be performed; the availability of accurate network asset data is key!  Our investment in improving the Network data quality is paying off now, a transformation from an ArcMap-based system to an ArcGIS Utility Network is easily realizable and enabled us using the new advantages like subnetwork management and diagram.

14:15 - 14:45
How TSO's in Europe and Middle East share their data using ArcGIS

Colin Broderick, Entso-E

The ENTSO-E Transparency Platform provides free, continuous access to pan-European electricity market data for all users, across six main categories: Load, Generation, Transmission, Balancing, Outages and Congestion Management. 

Time to Learn ArcGIS Pro!

13:30 – 14:00  |  Willem Burger Zaal


Brian Baldwin, Esri


With utilities planning or working on deploying the Utility Network Management Extension, now is the time to learn ArcGIS Pro. The session will cover the latest enhancements as well as key tips & tricks relevant to utility users, from sharing projects and tasks, to geoprocessing tools, and Arcade scripting.

Getting Data into the Field: Mobile GIS

14:15 – 14:45  |  Willem Burger Zaal


Anastasiia Savchenko, Esri


Mobile GIS is a necessity for utilities. Field staff need to have access to the most current information, wherever they are working. This session will explore the latest updates and enhancements to the Esri mobile product suite as well as the workflows that can be supported by pairing these applications together.

Afternoon Break

14:45 – 15:15  |  Willem Burger Foyer

Water: Data Quality and Accuracy

15:15 – 16:30  |  Schadee Zaal


15:15 - 15:45
Data Quality at Dutch Drinking Water Companies 
Daan Van Os, Brabant Water
A typical Dutch drinking water company has been formed by the merger of multiple smaller companies. During the merger of these companies, the registration system have also merged. This is the reason why ninety percent of Dutch drinking water companies have data quality issues. The problems that arise during merging of datasets will be addressed in this presentation. Examples are given of the influence of registration differences on GIS analyses. By geographically presenting missing attributes it is made clear if the problem is local or regional. This information can help find the  solution to the data issue. Combining attribute data gives insight in data quality. Due to continuous changes in data use, continuous checks and mutations of data are necessary. Changing laws have consequences regarding data quality. GIS provides tools to find flows in data. Resolving data issues is not only a technical item but also organizational where management attention to quality is essential.

16:00 - 16:30
The Knowledge of Where

Ross Simson and Igors Gornijs, Thames Water Utilities Limited

How UK's largest water and wastewater services provider is using Location to create a 360-degree view of the customer powered by a 3D digital twin of their network. See how real time feedback from the networks provides insight to prevent major floods and pollutions that may impact the customer.This session will discuss the drivers for change, Where Thames are at on their Digital Journey, some tips and tricks to avoid pitfalls.


Telco: Collaborating through Analytics

15:15 – 16:30  |  Hudig Zaal


15:15 - 15:45
Enhancing Financial Inclusion Through Geospatial Technology 
Amerley Ampofo, MTN Ghana

The introduction of Mobile Financial Services (MFS) allows unbanked individuals access to formal financial services. The adoption is a means to an end - improving social and economic livelihoods. Access however is a barrier.  The Telecommunication advantage can help reduce this access barrier. The presentation highlights the approach taken by MTN Ghana. The goal was to obtain a view of its growing footprint of MFS. This was done using ESRI field apps to improve the process. Collector for ArcGIS and Survey123 apps were installed on the devices of sales agents to capture data of Mobile Money agents while on routine tasks. Remarkable benefits were achieved from using these two apps. Operational efficiency was achieved as the data was shared across business stakeholders through web maps. The ease of use was enhanced using the Operational Dashboard for ArcGIS which delivered informative infographics and rich visualization of all layers of data to support planning.

16:00 - 16:30
Network Transformation with ArcGIS  

Patrick Huls, Esri

The increased competition from the emergence of 5G, software defined networks (SDN), and the need for more fiber requires communication service providers to be more strategic in their investments and reduce their time to market. GIS and geospatial tools now play a significant role in creating repeatable business processes for network planning and design consistencies.

Electric & Gas: Implementing the UN

15:15 – 16:30  |  Van Beuningen Zaal


15:15 - 15:45
Implementation of a New Multi-Utility GIS Solution based on Esri Utility Network
Wouter Notteboom, Fluvius
Fluvius implements new multi-utility GIS solution based on Esri Utility Network. The project has the challenge to deliver an integrated set of modern, flexible, and easy-to-use IT systems to support the needs of the distribution grid operator of the future that Fluvius intends to be. It is the basis to realize the benefits of the integration that have been put forward. Together with our partners we are convinced that we will be able to successfully deliver the required functionalities with ESRI products as the corner stone of the integrated GIS/SAP solution.  


16:00 - 16:30
The Value of Moving to the Utility Network 
Kjetil Nymoen, Hafslund
A customers view on the value moving to Utility Network, from a business point of view and from an IT point of view.  

Getting GIS to Management: Dashboards

15:15 – 15:45  |  Willem Burger Zaal


Brian Baldwin, Esri


Recent updates to Operations Dashboard for ArcGIS enable anyone to build interactive, web-based dashboards in hours. In this session, attendees will learn about new functionality, key tips & tricks, and watch as an 'advanced' dashboard is built on the fly.

Spatial Analysis: From Big Data to ML

16:00 – 16:30  |  Willem Burger Zaal


Derek Lorbiecki, Esri


As the volume and velocity of data within utilities continues to expand, everyone is trying to understand how this information can be analyzed and understood. This session will explore the advanced big data and spatial analytic tools that users have access to in the ArcGIS ecosystem to start answering some of the big questions all utilities face.

Networking Reception

17:00 – 19:00  |  Weena Rotterdam


Join your industry peers for a networking social, share experiences, and build relationships in a relaxed friendly environment.


Address: Weena 202, 3012 NJ Rotterdam


*Times and location are subject to change. 

Thursday, 9 May


07:00 – 13:30  |  Willem Burger Foyer


07:00 – 08:15  |  Willem Burger Foyer

Utility Network

8:30 – 10:15  |  Willem Burger Zaal


Larry Young and David Crawford, Esri


Overview of the utility network, branch versioning, attributes rules, ArcGIS Pro editing environment, and the other components that make up the ArcGIS capabilities for managing utility data. In this session the audience will get a high-level description of the different components that make up the utility network through slide presentations and demos from the development staff.

Morning Break

10:15 – 10:30  |  Willem Burger Foyer

Water Solutions

10:30 – 12:30  |  Schadee Zaal


10:30 - 11:15

Water Outage and Field Solutions

Derek Lorbiecki, Esri

In this session we will explore some of the predefined solutions that Esri offers for Water Utilities to advance and accelerate their implementation of GIS and location intelligence.  Two of the most common issues for modern water utilities are quickly identifying, isolating, and reporting on water main breaks and the simple flow of information to and from the field.  This session will focus on how these solutions can quickly and effectively address these common problems and how the efficiencies they bring can be used across your business systems.


11:30 - 12:30

Roundtable Discussions: Trends and Challenges in the Water Industry

Derek Lorbiecki & Mark Robbins, Esri

Join water industry experts from Esri for a discussion of the trends and challenges that water utilities are facing across the globe.  This discussion will focus on the vison of how technology can and is meeting these challenges, and will allow for open discussions around region specific challenges and the best ways to engage with your customers and stakeholders to solve these problems.

Customer Led Industry Discussions

10:30 – 12:30  |  Hudig Zaal

These customer led industry roundtables will be interactive and informative discussions highlighting with the following topics:


10:30 - 11:15

District Heating

Eric Straalman, Geocom Informatik AG

A dedicated focused discussion on District Heating and some of the emerging capabilities.



11:30 - 12:30

Utility Network Consortium

Sigve Hamran, Lyse

Meet the Leads from the European UNC and share insights and experience with setting up a European data model.  This is a great opportunity to learn from fellow specialists.


Electric & Gas: Delivering Value

10:30 – 12:30  |  Van Beuningen Zaal


10:30 - 11:00


Kjetil Nymoen, Hafslund

Ole Petter Novsett, Distruptive Technologies

A Customer led discussion from Hafslund discussing how Utilities can benefit from bring IoT and GIS together.

11:15 - 11:45

Offline Field Work Based on ArcGIS Runtime
Stefan Janschitz, SynerGIS
The utility company Wiener Netze uses the offline application MobGIS in its field service for information, fault reporting and data capturing. The existing solution is currently being implemented by a new application in the course of a project based on ArcGIS Runtime SDK for .NET 100.5. The previous goals include an improved usability (touch-first principle), Integration into the existing GIS and SAP infrastructure and optimized synchronization options.


12:00 - 12:30
Shorter Application for New Connections Using GIS to Improve Customer Experience

Gedas Lileikis, ESO
Presentation of online application solution developed by ESO for new electricity and gas connections. The process for new connection was complicated and frustrating for the customers: limited online functionality, application evaluated by employees, agreement prepared manually. ESO decided to utilize distribution network data (connection lines, substations, network parameters) and geographical data stored in GIS to simplify the application process. By enabling data exchange between GIS, ESO online portal and other 4 systems, ESO automated whole application process – customers can fill in the application by using map with network data and instantly receive prepared agreement and pay the connection fee. The application process was reduced from 3-5 days to 1 hour. The presentation will cover what key IT changes were necessary for the automated application process to work, what lessons ESO have learned regarding solution development and testing, what features customers appreciates the most.

Workflows using the Utility Network

10:30 – 11:30  |  Willem Burger Zaal

Saranya Kesavan & Jason Channin, Esri


The Utility Network Management Extension revolutionizes the ways that utilities can collect, edit, validate, and share their network information. This session will explore common workflows in the electric, gas, water, and telco industries that are enhanced through the use of the Utility Network Management Extension.  

Migration, Data Models, & Asset Packages

11:30 – 12:30  |  Willem Burger Zaal


John Long, Saranya Kesavan, John Alsup & Jason Channin, Esri


Esri's Utility Network is built upon a services-based architecture, which provides a wealth of opportunities for utilities to deploy network visualizations, analysis, and IT/OT integrations across their enterprise, which requires an updated data model. This session will explore options for model design and data migration. 

Closing Session and Hosted Lunch

12:30 – 13:30  |  Willem Burger Zaal


Join us for lunch and a comprehensive recap of the new insights, innovations, best practices, and GIS technology introduced during the Esri European GeoConX Conference. This is your opportunity to get your questions answered by subject matter experts and thought leaders in your field. Leave the conference inspired to overcome your challenges and attain your goals in 2019, and beyond.

Partner Meeting

14:00 – 15:00  |  Van Beuningen Zaal


There's no better place to connect with fellow partners and Esri staff. Whether you're a new or experienced Esri partner, you'll discover fresh opportunities to expand your network and collaborate on ways to grow your business.  If you’re an Esri Partner, join us in the Van Beuningen Zaal room on 9 May at 14:00. 

Distributor Meeting

15:00 – 16:00 |  Schadee Zaal


This is your chance to connect face to face with fellow Esri Distributors. This meeting will focus on the unique needs of the Distributor community where you can discuss best practices and grow your network.  If you’re an Esri Distributor, we would be pleased to have you join us on 9 May at 15:00 in the Schadee Zaal room.

2019 Registration is closed

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