Jules Robichaud joined Hampton Roads Sanitation District (HRSD) in 2007 as its first GIS manager. His prior experience included geospatial positions with both local government and private sector consultants. His career has spanned more than 20 years with a focus on implementing geospatial technologies to improve business processes. He teaches various GIS classes at the Tidewater Community College in Virginia Beach. He is a certified geographic information system professional (GISP) and is active in industry associations, having recently served as the chair of the Virginia Section of the American Water Works Association and Virginia Water Environment Association Joint Information Technology Committee.