Frequently Asked Questions
Learn about registration, event attendance, and more.
Registration questions
Please refer to the Registration Details page for registration deadlines.
The cost to attend this event will vary depending on the attendee type. Please refer to the Registration Details page to find your applicable rate.
Yes, you can register on-site. However, we encourage all attendees to register online before the event to avoid delays.
Yes, once you submit your registration, you will receive an email confirming that it has been received. If we are unable to verify the information provided, we will reach out to you. If your registration details are confirmed, a final confirmation email with check-in details will be sent.
- Cancellations received after 20 October 2025, will forfeit 50 percent of the registration fee.
- Confirmed registrants who do not participate or who cancel after 3 November 2025, will forfeit their entire registration fee, and registrations received after this date are not eligible for refunds. If you need to cancel due to special circumstances, please email your request to confregis@esri.com for review.
- Substitutions for registrants can be made at any time. Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded. Canceling your registration will not cancel your hotel reservations, if applicable.
You will use an Esri Events account. This account is not linked to any other Esri or ArcGIS Online account. It will be used to register and sign in to the event portal and Esri Events app.
An Esri Events account is a new, universal event username and password that can be used for all Esri events. Once you create your new profile, it will be saved into our event management system.
This new profile will replace all previous methods used to sign in, such as your My Esri or ArcGIS Online accounts. Your Esri Events account will streamline signing in and allow you to access all event-related activities, such as:
- Registering for events
- Submitting abstracts
- Exhibitor applications
- Using the Esri Events app
To create an Esri Events account, you’ll need to provide the following:
- First name
- Last name
- Email address
- Password
Yes, your new Esri Events account will be used to sign in to the Esri Events mobile app after you have registered.
No, the Esri Events account is not connected to any other Esri account.
General attendance questions
Esri is committed to protecting the health and safety of our attendees, exhibitors, employees, and presenters. We follow the established protocols from the World Health Organization (WHO) and local health authorities, and ask that all event attendees do the same. We encourage everyone to make informed decisions about attending our events in the best interest of their health and the health of others.
Learn more about our on-site health and safety protocols.
Upon request, we can provide a certificate of attendance after the event. Email confregis@esri.com to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Esri European Partner Conference.
Inappropriate behavior will not be tolerated. If you witness or are subjected to inappropriate behavior or have any other concerns, notify an Esri staff member at our Registration Desk as soon as possible. Appropriate action will be taken to ensure that the event maintains a safe and constructive environment for everyone—free of harassment, aggression, and intimidation.
The consequences of such behavior may include, but are not limited to, the following:
- Immediate removal from a session or meeting
- Restricted access to future Esri events
- Denial of attendance to future Esri events
Esri reserves the right to take any or all these disciplinary actions as deemed necessary for all events. We ask that all Esri staff and event attendees be mindful of the Esri Code of Conduct for conferences and community spaces during this event.
Accessibility questions
As a global event with a diverse community, Esri embraces and respects the religious affiliations of our community. Attendees have access to a prayer or quiet space to reflect, meditate, and practice their faith at our event. Please visit the Registration Desk for the location of and access to the room.
Esri is pleased to offer lactation rooms for attendees and Esri staff during the event. These rooms are equipped with seating and electrical outlets, and can be secured by a key lock. Please visit the Registration Desk for the location of and access to a lactation room or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.
For the safety and security of all involved, all conference sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered conference attendees must be at least 18 years of age (see information below for attendees traveling with infants).
Infants (children under two years of age) may accompany registered attendees into event sessions, workshops, the Expo, and other activities if placed in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other activity attendees, the parent should step out to attend to the infant (please see the Esri Code of Conduct for conferences and community spaces).
Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.
