January 4, 2019 Groups may reduce room nights or cancel reservations being held in its block without penalty on or before January 4, 2019, at 5:00 PM Pacific daylight time (PDT). Cancellations must be communicated in writing and received by Esri on or before January 4, 2019, at 5:00 PM (PDT). Any reserved rooms cancelled after January 4 will be charged a $100 cancellation fee, per reservation. After January 4, 2019, any unreserved room nights remaining in your block will be released into the general inventory.
February 1, 2019 Please make sure that the final name for each reservation is in the system before February 1 at 5:00 PM (PDT). After February 1, all reservations are transferred to the hotel, therefore, any name changes, cancellations etc. will need to go through the hotel directly.