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Cityworks

Partner Solutions

Cityworks

Cityworks

Overview

Cityworks and ArcGIS offer a powerful system of record, system of engagement, and system of insight for public asset management. Track historical work, understand associated costs, establish and streamline workflows, schedule preventative maintenance, and streamline the permitting process.

An ArcGIS pure-play platform, Cityworks leverages an organization’s authoritative GIS data and provides a total solution to improve operational effectiveness and delivers insights that enable more meaningful decisions.

Cityworks serves more than 40,000 users at over 700 organizations globally. In addition to local governments and utilities, Cityworks is leveraged across a variety of industries that manage, water and wastewater, electric and gas, emergency management, public safety and public works, engineering, facilities, harbors, parks, community development, transportation, urban forestry, aviation, and many others. 
Platinum

Business needs

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Industries

  • Electric and Gas Utilities
  • National Government
  • State and Local Government
  • Transportation
  • Water

Works With

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Platform

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System Requirements

DATABASE SERVER SPECIFICATIONS
Specifications for a Database (Intel®) Server:
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2016 (64-bit) 
  • 32 GB RAM (or better)
  • Current Intel Xeon®/server class processor 3.46 GHz (or better)
DB SERVER NOTES
*Database server assumes a machine hosting the organization’s SDE geodatabase (supporting both editors and viewers), and Cityworks database (supporting users of Server AMS/PLL). Please contact Azteca Systems with any questions.
SERVER AMS-PLL CLIENT SPECIFICATIONS
Specifications for a PC (Intel®) Client:
  • 2.0 GHz Intel Core® processor (or better)
  • 2 GB RAM (or better)
  • Windows 10 (32/64-bit) or Windows 8/8.1 (32/64-bit) or Windows 7 Professional®(32/64-bit)
  • Firefox 45–57
  • Chrome 43–63 (There is a known issue in Storeroom with Chrome 46)
  • Microsoft Edge*
*Microsoft announced upcoming changes to the Edge browser to support the Chromium rendering engine. Due to these changes, we have limited support for Microsoft Edge.
AMS-PLL APPLICATION SERVER ~40 USERS
Specifications for an Application (Intel®) Server:
  • Windows  Server 2012 or 2012 R2, IIS 8.0/8.5
  • Windows Server 2016 (64-bit), IIS 10
  • 12 GB RAM (or better)
  • Current Intel Xeon®/server class processor 3.46 GHz (or better)
  • Application consumes 1 GB of disk space (500 MB on system drive)
  • .NET 4.5 Framework Windows Server features (.NET Extensibility 4.5 only if using Windows Server 2012/R2)
  • .NET 4.6.2 Framework installed on both application and GIS servers. Requires Crystal Reports Runtime 13.0.16–13.0.20
  • .NET Framework 4.7.2 is required for the Cityworks application server as well as the GIS server if the Cityworks SOE is used
We do not provide disk space requirements because it is dependent on factors like the size and quantity of attachments and map images.
AMS-PLL APPLICATION SERVER ~80 USERS
Specifications for an Application (Intel®) Server:
  • Windows  Server 2012 or 2012 R2, IIS 8.0/8.5
  • Windows Server 2016 (64-bit), IIS 10
  • 24 GB RAM (or better)
  • Current Intel Xeon®/server class processor 3.46 GHz (or better)
  • Application consumes 1 GB of disk space (500 MB on system drive)
  • .NET 4.5 Framework Windows Server features (.NET Extensibility 4.5 only if using Windows Server 2012/R2)
  • .NET 4.6.2 Framework installed on both application and GIS servers. Requires Crystal Reports Runtime 13.0.16–13.0.20
  • .NET Framework 4.7.2 is required for the Cityworks application server as well as the GIS server if the Cityworks SOE is used
We do not provide disk space requirements because it is dependent on factors like the size and quantity of attachments and map images.
CITYWORKS ADD-ONS

 

Cityworks Utilities interface for pavement management
  • PAVER versions 5.3.7 - 6.5.7
Pavement Management 1.0 app
  • PAVER version 7.x
Cityworks Utilities interface for CCTV
  •   PACP versions 4.4 and 6.0
SUPPORTED ESRI ENTERPRISE PLATFORMS
10.3;10.3.1;10.4;10.4.1;10.5;10.5.1;10.6;10.6.1
SUPPORTED ESRI WORKGROUP PLATFORMS
10.3;10.3.1;10.4;10.4.1;10.5;10.5.1;10.6;10.6.1
SUPPORTED RDBMS PLATFORMS
Oracle 11g R1;Oracle 11g R2;Oracle 12c;Oracle 12c R1;SQL Server 2012;SQL Server 2014;SQL Server 2016;SQL Server 2017;Oracle 12c R2
SUPPORTED RDBMS EXPRESS PLATFORMS
SQL Server Express 2012;SQL Server Express 2014;SQL Server Express 2016;SQL Server Express 2017
ESRI PLATFORM NOTES
*Feature Access via a map service requires the GIS data to be stored in an ArcSDE geodatabase—a file geodatabase is not sufficient here. Additionally, to learn more about how AMS/PLL provides comprehensive access to the geodatabase, click here. *eURLs from Cityworks 15.3.1 sites are not compatible with Portal for ArcGIS 10.6.1 and Insights for ArcGIS 3.0. eURLs from Cityworks 15.3.2 and newer sites are compatible.
RELATED NOTES
Please contact Azteca Systems with any questions.

Version

1.0

Listed Date

June 6th, 2019

Contact Provider

Cityworkshttps://www.cityworks.comEmail801-523-2751