Overview
Q11 is part of the Qwhery Inc. suite of products. It is a voice-enabled tool that connects smart home devices to local government Open Data.
A Re-Envisioned 311
Since its inception, 311 has evolved with technological advances into a multi-channel service that connects citizen with government, while also providing a wealth of data that improves how cities are run. Q11 is the modern way to get current information from your local government.
When you enable the Q11 skill on your smart home device, you can ask your local municipality questions about the services you’re interested in. Get up-to-date information about events, parks, programs near your home.
Q11's purpose
Cities and Citizens have benefited greatly from the three-number hotline 311. The result was quicker and more efficient resolutions for citizens and more data to improve local government service delivery.
As populations grow, and Municipal budgets shrink, it gets more and more difficult to handle the volume of phone calls to 311 and meet municipal service levels.
Q11 connects residents to their local government through smart home devices, tapping into information about services and local events or to report problems like graffiti or road damage.
Q11 Suite of Skills
Q11 connects to city service information to provide:
- City Councillor Information
- Ward Information
- Councillor & Committee Meetings
- Nearby Parks & Amenities
- Community Events
- Property Zoning
- Waste Collection Schedules
- Planning & Development Projects
- Capital Improvement Projects
- COVID-19 Related Data for your Country or Health Region
- Where to Go to Vote & Polling Station Wait Times
- Report a Pothole
- Report Graffiti
- ... and more!
Q11 works across a variety of voice-enabled devices. Q11 can be embed on your website to allow your customers or citizens to ask questions and get data-driven responses. The tool is also accessible on any Google Assistant or Alexa-enabled device.
Business needs
- Performance Monitoring
- Market and Customer Analysis
- Situational Awareness
- Operational Efficiency
- Economic Development
Industries
- National Government
- State and Local Government
- Health and Human Services
- Public Safety
Platform
- On-premises
- Mobile
- Web
System Requirements
ArcGIS Server or ArcGIS Online
Version
2.0
Listed Date
Mar 4, 2022
Contact Information
Qwhery Inc.https://qwhery.com/Email416.806.0137
