- Integration of existing data to identify service line materials
- Configuration of a public facing Survey123 application to assist in capturing customer service line data
- Development of a workflow process to update and maintain service line material data, including a QC database and automated process to merge existing data with production data that has been reviewed and approved
- Dashboard configuration to track lead and unknown material locations
- Configuration of web applications for use by office staff to update, filter, analyze, and export service line data, based on material type, age, and location
- Development of automated report process to meet EPA reporting requirements
- Assistance with meeting EPA lead service reporting and customer notification requirements
- Improved service line GIS inventory
- Assistance with customer engagement and data collection