This web application configuration allows users to open an online widget and select customers to receive notices of outages, boil water recommendations, or other events requiring immediate transmission of informational materials. Users can make selections within the application via buffering asset data, municipal boundaries, saved
areas, freehand drawing, or defined radial distance from a chosen point. Along with providing customization options to meet individual customer needs, the output configuration allows for export to a CSV file, saved layer in the application, or direct posting to a public facing web map. Users can also choose to send situational awareness notices directly to staff to share information including a listing of critical customers (i.e., hospitals or assisted living facilities) impacted or counts of affected water tanks, hydrants, and/or customers.
Services/Deliverables
- Data layer and schema to capture affected customers, hydrants, and valves
- Web application to select and edit outage locations
- Customized tool that enables data export to a CSV file in the correct format/schema
- Service feature display of affected hydrants and valves
- Nightly Python script that removes old outages from the web map and, eventually, from the database
- Public facing map to communicate outage areas to customers
- Dashboard to track historic leak and outage information
Key Benefits
- Streamlined identification and notification of customers affected by leaks and water notices, details for which must be accurate and readily accessible during such critical events
- Data provided in a custom format that aligns with the existing customer notification system
- Optional public facing web map feature to reduce customer service calls and requests
