Frequently asked questions
Are there tools to monitor and manage credit usage?
Yes, you can use the credit estimator to calculate the expected number of credits an analysis tool will use. Administrators can use credit budgeting to allocate a specific quantity of credits to each member. Credit usage can be monitored through dashboards, charts, and detailed reports. Learn how to monitor and manage credits.
Does my subscription come with any credits?
Yes, each ArcGIS Online subscription includes a supply of shared credits. The quantity is determined by the user types within the organization. Creator and GIS Professional user types each include 500 credits. Mobile Worker and Editor user types each include 250 credits.
When does geocoding consume credits?
Searching for addresses does not consume credits. Credits are only consumed when geocoded points are saved.
Requires foundational user type
What does "requires foundational user type" mean?
User types provide a flexible way for people to license the capabilities and apps they need to do their work in ArcGIS Online or ArcGIS Enterprise.
Every subscription requires at least one foundational user type to activate and administer ArcGIS Online or ArcGIS Enterprise. Creator and GIS Professional are foundational user types.
All dependent user types (Viewer, Editor, Mobile Worker, Storyteller, and Insights Analyst) must be purchased with at least one foundational user type or added to an existing organization. Dependent user types rely on a foundational user type to activate and administer ArcGIS Online or ArcGIS Enterprise.
Add a foundational user type
Creator: Purchasing the Creator user type helps users get started with ArcGIS Online. Create maps, perform spatial analyses, and share results with stakeholders in a variety of ready-to-use apps.
GIS Professional: The GIS Professional user type includes ArcGIS Pro, the world's leading GIS software, and full access to ArcGIS Online.