GIS-Powered Insights for Public Transit

The Route Ahead

GIS helps you connect data, reveal patterns, and respond with confidence so you can deliver smoother, safer, and more reliable service.

Get the guide
A map displaying different transit routes overlaid with an image of people walking down stairs leading to a busy train platform

Location is built into the business of transit

Public transit connects people to opportunities, supports economic mobility, and shapes community life. Geographic information system (GIS) technology helps you understand where things are happening so you can stay competitive.

Leading transit agencies use GIS for:

  • Transit-oriented planning

    Planning divisions must understand opportunities for transit to grow. When systems don’t meet rider needs, funding is jeopardized and support declines. GIS software models scenarios that anticipate community needs.

  • Operations

    All transit agencies strive to give riders a smooth experience, but delivering that perfect trip in a complex environment might be challenging. GIS reveals where buses are stuck, giving teams a common operating picture to manage service.

  • Asset management and maintenance

    Transit maintenance teams keep operations moving, but without proactive and predictive plans, funding and reporting requirements are harder to meet. GIS connects assets and sensors to workflows for cost-effective maintenance.

  • Customer experience

    GIS integrates mission-critical customer information with location to share real-time alerts, support issue reporting, guide riders around outages, and deliver a seamless experience that improves satisfaction.

  • Safety and security

    In an emergency, clear communication is critical. Use GIS with safety data to monitor infrastructure, assess incidents, support coordination, and keep your system safe.

Previous
Next

User story

Maryland promotes transit-oriented development

Maryland planners use a GIS dashboard to access key transit data, improve coordination, and support smarter development around transit stations.

Read the story

Get the guide